MSO (Multiple Service Operators) White Papers

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Software As Savings
sponsored by ServiceNow and NTT Data
WHITE PAPER: Discover how to harness AI for savings in your organization by reading this paper, written for HR leaders, and view tangible advice for enacting usage of GenAI to streamline operations and automation to utilize digital workflows and lower labor costs.
Posted: 08 Apr 2024 | Published: 08 Apr 2024

ServiceNow and NTT Data

Cloudsourcing: Adding Service to SaaS
sponsored by NGA Human Resources
WHITE PAPER: This brief paper shows how one vendor successfully combined HR business process outsourcing services with cloud technology via cloudsourcing.
Posted: 11 Jun 2014 | Published: 11 Jun 2014

NGA Human Resources

System Admin Made Easy: Platform Tools That Spell Success
sponsored by Red Hat
WHITE PAPER: Access this brief white paper to find one system that merges countless system administrator responsibilities under one interface, and learn about training options to successfully implement this technology.
Posted: 26 Jan 2015 | Published: 26 Jan 2015

Red Hat

MANAGE and CONTROL IT services in the age of complexity.
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: In a world of mobility, virtualization, and cloud computing, IT services are constantly changing. To serve the business more effectively, IT needs a new approach to managing operations. This white paper introduces a new methodology called business service management (BSM). Discover how this management approach improves your overall service quality.
Posted: 22 Dec 2011 | Published: 22 Dec 2011

Hewlett-Packard Enterprise

Cloud BDR for MSPs: Partner Support Makes the Difference
sponsored by Intronis
WHITE PAPER: This brief white paper provides deeper insight into solution providers, value-added resellers and MSPs implementing online backup as a cost-effective way to deliver a foundational IT service to SMB clients. Find out you can provide maximum value to customers while realizing optimal recurring revenues, profits and branding opportunities.
Posted: 22 Jul 2013 | Published: 22 Jul 2013

Intronis

Big Data: Delivering an Agile Infrastructure for Time-Critical Analytics in Telecommunications
sponsored by IBM
WHITE PAPER: This resource examines how big data analytics is helping communications service providers (CSPs) to better understand customer behaviors, drive customer loyalty, and improve experiences. Inside, discover an enterprise-grade infrastructure designed for big data workloads.
Posted: 15 Nov 2013 | Published: 31 Oct 2013

IBM

The future of attracting, retaining, & managing talent
sponsored by SuccessFactors
WHITE PAPER: This resource explores the future of talent recruitment, retention, and management, and offers insight to help you keep up with changes in the workforce.
Posted: 24 Feb 2014 | Published: 24 Feb 2014

SuccessFactors

Modernizing PC Applications: Lessons Learned from Steve Jobs
sponsored by Embarcadero Technologies, Inc.
WHITE PAPER: This resource examines a new way of enabling the agility an organization needs through an enterprise application marketplace that minimizes administrative effort. Users get a consumer-like, self-service experience where they can find software via built in search tools, then run it with one click.
Posted: 13 Mar 2012 | Published: 13 Mar 2012

Embarcadero Technologies, Inc.

Cloud Backup: Market Outlook for Managed Service Providers
sponsored by Infrascale
WHITE PAPER: This paper will address the growth in online backup adoption and trends in private cloud development for backup and collaboration solutions.
Posted: 15 Nov 2013 | Published: 15 Nov 2013

Infrascale

Four Keys to Successfully Managing a Multigenerational Workforce
sponsored by SAP America, Inc.
WHITE PAPER: Today's workplace is unlike that in any other period of history in that it's not unusual to see up to four generations working together. Learn how your organization can bridge that age gap.
Posted: 12 Jun 2014 | Published: 31 Jan 2014

SAP America, Inc.