All Research
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The Balancing Act of Mobile Workforce Management
Sponsored by: ViryaNet LtdRead this white paper to learn about creating a plan to tackle your mobile workforce obstacles and the details of a system that will assist with your complex tasks.
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Cincinnati Zoo improves customer experience and enhances performance
Sponsored by: IBMLearn how one of the world's top-rated zoo uses analytics to create a more satisfying customer experience – while cutting marketing costs, increasing new visits, boosting concession revenues and much more.
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Customer Analytics Pay Off
Sponsored by: IBMRead this white paper to learn four stages of organizational capabilities and associated customer analytics strategies to help gain deeper customer insight.
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Yahoo, Amex talk up different customer service approaches
Sponsored by: Infor CRMAccess this tip guide to learn how American Express and Yahoo Inc., have conquered customer service obstacles while also decreasing customer relationship management (CRM) budgets.
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Experts say CEM technology can build single view of customer
Sponsored by: Infor CRMThis tip guide from our editorial team features an article on overcoming single-view issues and how customer experience management (CEM) technologies are a valuable tool for this problem.
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Forrester Research: Customer Experience Drives E-Signature Adoption
Sponsored by: DocuSign, Inc.Read this analyst report from Forrester Research Inc., to hear what industry insiders think of electronic signatures and how they can improve your customer relationships and sales deals.
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Forrester Research: What To Look For In E-Signature Providers
Sponsored by: DocuSign, Inc.Read this Forrester Research Inc. analyst paper to learn 8 features to look for in an e-signature provider.
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Gartner Research Report: SaaS E-Signature in North America
Sponsored by: DocuSign, Inc.This brief yet informative analyst report from Gartner Research Inc., explains why Software-as-a-Service (SaaS) eSignature systems are gaining popularity in North America and their pros and cons.
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Station Casinos uses workload automation solution to deliver smoother audits and increase customer loyalty
Sponsored by: Cisco Systems, Inc.In this brief white paper, Jeff Martin, Station Casinos’ director of business intelligence (BI), provides specific examples of the types of problems that the company wanted to solve, and offers insight into the specific job scheduling solution it selected to overcome its challenges.
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Provide an Unparalleled Customer Experience with Infor CRM Epiphany Outbound Marketing
Sponsored by: Infor CRMThis brief video demo details an analytics dashboard that seamlessly pulls together analytics for campaign marketing lists. Watch this now to see how easy it is to use this dashboard for improving your marketing campaigns.
