Information Technology Best Practices White Papers

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Keep Users Happy by Integrating IT Operations and IT Support
sponsored by BMC Software, Inc.
WHITE PAPER: This white paper discusses the need to bridge the gap between sides of an IT staff and how it can help a business.
Posted: 08 Oct 2013 | Published: 09 Oct 2012

BMC Software, Inc.

Rethinking People Costs in Enterprise IT
sponsored by Rackspace Technology
WHITE PAPER: This white paper explores how to assess your IT people spend and position IT as a central driver of business growth.
Posted: 15 Oct 2014 | Published: 12 Aug 2014

Rackspace Technology

The New CIO: Change Partner and Business Leader
sponsored by The IBM CIO Interaction Channel
WHITE PAPER: In this study, find out what 765 global CEOs and 170 CIOs have to say about the importance of closing this "business-technology integration gap."
Posted: 16 Aug 2007 | Published: 01 May 2007

The IBM CIO Interaction Channel

SUSE Linux Enterprise Point of Service Data Sheet
sponsored by SUSE
WHITE PAPER: This white paper outlines an enterprise-class Linux operating system that increases the flexibility and reliability of your IT environment. Inside, discover the top benefits of this system that is tailored specifically to meet your needs.
Posted: 07 Jun 2012 | Published: 07 Jun 2012

SUSE

Using Case Management to Empower Employees and transform Customer Service
sponsored by Kofax, Inc.
WHITE PAPER: This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience.
Posted: 24 Aug 2012 | Published: 24 Aug 2012

Kofax, Inc.

Modernize your IT with an approach that's purpose built for your needs
sponsored by VMware and IBM
WHITE PAPER: This guide explores the benefits of joint solutions featuring IBM's System x portfolio and VMware's vSphere with Operations Management. These two companies collaborated to develop solutions that address the individual needs and plans of organizations when it comes to cloud environments.
Posted: 18 Apr 2014 | Published: 31 Oct 2013

VMware and IBM

Business Benefits of a Shared Vision between CIOs and Line of Business Executives
sponsored by EMC Corporation
WHITE PAPER: Get in-depth insights from a new global survey of executives by The Economist Intelligence Unit, which confirms significant change in how organizations like yours deliver and use IT services, and advocates a blended model of internal and third-party services.
Posted: 30 May 2014 | Published: 30 May 2014

EMC Corporation

Integrating People, Processes and Systems: tools and best practices for IT teams
sponsored by Active Endpoints, Inc.
WHITE PAPER: Agile techniques and SOA principles are necessary elements to successfully delivering business software in this environment but by themselves they’re not sufficient. This report highlights key features of tools that you should consider if you’re interested in delivering IT capabilities that integrate people, processes and systems in flexible ways.
Posted: 16 Feb 2011 | Published: 16 Feb 2011

Active Endpoints, Inc.

Enterprise Portal Rationalization: Using a Service-Oriented Architecture to Stop Web Asset Sprawl
sponsored by Oracle Corporation
WHITE PAPER: This paper provides an overview of the problem of Web sprawl, and an account of the rationalization strategies organizations are adopting to gain the upper hand on sprawl. Adopting a service-oriented architecture based on integrated application platform infrastructure emerges as the key to rationalizing sprawl.
Posted: 03 Apr 2009 | Published: 01 Mar 2009

Oracle Corporation

Modern Infrastructure 2013 Seminar
sponsored by TechTarget Data Center
WHITE PAPER: This white paper describes an upcoming event that will teach you how to take back control of your data center.
Posted: 11 Oct 2013 | Published: 11 Oct 2013

TechTarget Data Center