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Learn about a purpose-built for IP platform that can help you fully integrate rich communications capabilities across your organization to increase connectivity and boost productivity.
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See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits.
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Learn how you can improve the efficiency and productivity of nurses providing patient care, as well as how they work with each other, physicians and other staff. This allows professionals to spend more time providing “hands-on” care to patients, and less time on coordination of that care.
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This paper explores how employee experience platforms that make work easier and more productive for employees have become essential to a business' success.
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Businesses around the world have arrived at a new frontier of data management and analytics. We’re entering the era of fast data, where big ideas are fueled by insights gleaned from data in real-time. Read this paper to learn how real-time data can drive business value across a range of potential value outcomes.
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Read this paper to learn how improving platform security and establishing a foundation of trust, organisations large and small can help simplify security operations.
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Access this paper to learn about Customer IAM and how it is similar to IAM and learn the key ways they are different from each other. Find out which could be the right choice for your organization.