Call Agents White Papers

Software > Applications Software > Communications Software > Telecommunications Software >
Call Agents White Papers (View All Report Types)

How to Achieve a 3X ROI with Slack sponsored by Slack WHITE PAPER: Today's new remote reality makes collaboration tools more important than ever. In this white paper, learn about a study conducted by Forrester Consulting on behalf of Slack which zeroed in on the benefits teams saw after switching to Slack. Posted: 18 Jan 2024 \| Published: 02 Dec 2023 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Messaging Security \| Messaging Software \| Unified Messaging \| Unified Messaging Systems

How To Achieve A 3X ROI With Slack sponsored by Slack WHITE PAPER: Today’s new remote reality makes collaboration tools more important than ever. In this white paper, learn about a study conducted by Forrester Consulting on behalf of Slack which zeroed in on the benefits teams saw after switching to Slack. Posted: 08 Feb 2021 \| Published: 02 Dec 2020 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Messaging Security \| Messaging Software \| Unified Messaging \| Unified Messaging Systems

Assuring Software Security Through Testing sponsored by (ISC)2 UK Ltd WHITE PAPER: This white paper offers key recommendations for software developers to test for quality and security assurance before releasing products to the market. Posted: 25 Feb 2014 \| Published: 25 Feb 2014 TOPICS: Risk Management \| Security \| Security Management \| Security Managers \| Security Threats \| Software \| Software Best Practices \| Software Development Methodologies \| Software Quality Assurance \| Software Testing \| Vulnerability Management

What’s New in IP Office 9.0 sponsored by Avaya WHITE PAPER: This exclusive paper examines a simple, powerful collaboration solution for midsized companies that offers increased scale, flexible deployment options, and simplified management to help your organization achieve productivity levels akin to large-scale organizations. Posted: 11 Nov 2013 \| Published: 11 Nov 2013 TOPICS: Collaboration \| Collaborative Applications Software \| Collaborative Master Data Management \| Communications Networks \| Communications Software \| Communications Systems

Five Critical Steps to Achieving an Effective Application Security Program sponsored by IBM WHITE PAPER: Discover steps you can incorporate into every phase of the development process to improve your application security, and get an overview of application threats and the types of risks to prioritize and remediate. Posted: 08 Oct 2014 \| Published: 31 Dec 2013 TOPICS: Application Development \| Application Security \| Applications Management \| Applications Software \| Cloud Security \| Cybersecurity \| Internet Security \| Intrusion Detection \| Intrusion Detection Systems \| Intrusion Prevention \| Intrusion Prevention Systems \| IT Management \| IT Managers \| Malware \| Risk Management \| Security \| Security Best Practices \| Security Management \| Security Managers \| Security Standards \| Security Threats \| Virus Protection \| Vulnerability Management

HP Device Manager 4.5 User Guide sponsored by Hewlett Packard Enterprise WHITE PAPER: this comprehensive white paper gives insight into an innovative server-based application that provides powerful centralized administration capabilities for thin client devices running HP software Posted: 19 Jul 2013 \| Published: 30 Nov 2012 TOPICS: Device Control Software \| Hardware \| Management Service Providers \| Security Management \| Software \| Systems Management \| Thin Client Hardware \| Thin Client Software

SaaS vs. Premise-based Monitoring: 9 Reasons Why SaaS Makes More Sense sponsored by LogicMonitor WHITE PAPER: Access this resource for the 9 benefits of SaaS, and to find out why server and network monitoring is ideal for a cloud-based model. Posted: 05 Mar 2014 \| Published: 05 Mar 2014 TOPICS: Cloud Computing \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Centers \| Network Monitoring \| Server Hardware \| Software \| Software as a Service

Case Study : Virgin Media enhances productivity by consolidating testing tools sponsored by Hewlett-Packard Enterprise WHITE PAPER: This case study looks at how Virgin Media developed a set of transparent, efficient, and unified software testing tools to speed development, and increase quality. Posted: 07 Nov 2013 \| Published: 03 Sep 2012 TOPICS: Application Deployment \| Application Development \| Application Development and Integration Services \| Application Life-Cycle Management \| Application Life-Cycle Management Software \| Application Performance Management \| Applications Software \| Software \| Software Asset Management \| Software Best Practices \| Software Configuration Management \| Software Development Life-Cycles \| Software Development Methodologies \| Software Development Tools \| Software Project Management \| Software Quality Assurance \| Software Testing \| Software Virtualization

Project Management and Collaborative Communication sponsored by Tasktop WHITE PAPER: This white paper explores how to create a connected software lifecycle to overcome data silos and enable end-to-end visibility for project management. Learn how to connect information across teams and departments to enhance project collaboration and create the communication that digital transformations, Agile, and DevOps principles demand. Posted: 14 Mar 2017 \| Published: 14 Mar 2017 TOPICS: Application Deployment \| Application Development \| Application Life-Cycle Management \| Application Life-Cycle Management Software \| Applications Management \| Applications Software \| Collaboration \| Data Integration \| Data Management \| Data Management Software \| Project Management \| Project Management Software \| Project Portfolio Management \| Software \| Software Best Practices \| Software Development Life-Cycles \| Software Development Methodologies \| Software Development Tools \| Software Project Management \| Software Quality Assurance \| Software Testing

Performance Analysis - Unified Virtual Infrastructure Backup sponsored by Dell Software WHITE PAPER: This informative paper explores two backup and recovery software solutions built for today's virtualized environments. Discover what each of them has to offer, how they stack up against each other and find out which one triumphs over the other. Read on to learn more. Posted: 03 Oct 2013 \| Published: 21 Aug 2013 TOPICS: Backup for Virtualized Servers \| Backup Software \| Backups \| Data Loss Prevention (DLP) \| Data Recovery \| Data Security \| Software \| Virtual Machine \| Virtual Machine Backups \| VMware \| VMware Disaster Recovery