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| Most Popular Automatic Call Distribution Systems Reports
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| Your request for Automatic Call Distribution Systems white papers returned limited or no results. The request has been expanded to include Telephony Systems white papers.
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An Emerging Triple Play: Video Communications, Managed Services and Unified Communications
sponsored by TANDBERG
 | White Paper: | Posted: 12 Nov 2009
| | Published: | 12 Nov 2009 | |
Summary: |
An intriguing triple-play is emerging - the combination of video communications, managed services and unified communications - to create a new approach to inter- and intra-company collaboration and operational excellence.
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Benefits of Unified Messaging in Exchange Server 2007
sponsored by Global Knowledge
| White Paper: | Posted: 10 Dec 2008
| | Published: | 10 Dec 2008 | |
Summary: |
Unified Messaging integrates different streams of communication (e-mail, fax, video, SMS, voice, etc.) into a single, or, unified message store, that is accessible from a wide range of different devices.
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Best Practices for Controlling Skype in your Enterprise
sponsored by Blue Coat
| White Paper: | Posted: 14 May 2009
| | Published: | 14 May 2009 | |
Summary: |
Skype usage is continuing to gain ground in enterprises with over 250 million downloads worldwide. Management therefore needs to decide whether the benefits overcome the drawbacks and set appropriate policies within the organization. Read this paper for more details.
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Controlling the Cost of Audio Conferencing
sponsored by Citrix Online
| White Paper: | Posted: 10 Sep 2009
| | Published: | 10 Sep 2009 | |
Summary: |
This Wainhouse Research application brief explores the costs of audio conferencing – specifically whether organizations consider cost to be a problem and what they're doing to control it.
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HP Unified Communications: Simplifying The Journey
sponsored by Hewlett-Packard Company
| White Paper: | Posted: 10 Sep 2009
| | Published: | 19 Aug 2009 | |
Summary: |
As experts in every stage of the Unified Communications solution lifecycle, HP can implement solutions for your organization to reduce costs, enhance business responsiveness, and increase end-user productivity.
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Implementing Cisco's Web 2.0 Collaboration Technologies
sponsored by Global Knowledge
| White Paper: | Posted: 26 May 2009
| | Published: | 26 May 2009 | |
Summary: |
As technology evolves, there is a never-ending question to designers and implementers: "What is coming next?" The answer is "Collaboration." The move to collaboration is strengthened by the actions of Cisco and Microsoft, as they have each unveiled several collaborative technologies and the means to integrate them utilizing Web 2.0 programming.
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Networking and Unified Communications
sponsored by CDW Corporation
| White Paper: | Posted: 08 Sep 2009
| | Published: | 01 Sep 2009 | |
Summary: |
In an effort to drive profitability and rein in costs, businesses are continually seeking to improve operational capabilities. Primary to this objective are today’s burgeoning network infrastructures which are continually being asked to do more.
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RS-232: A Key to Understanding Data Communications
sponsored by Global Knowledge
| White Paper: | Posted: 14 Oct 2008
| | Published: | 11 Oct 2008 | |
Summary: |
Read this paper to learn the history and current application of RS-232, a standard that refers to two classes of devices: Data Terminal Equipment and Data Circuit Terminating Equipment.
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The Future Carrier Network: Adopting New Outsourcing Business Models
sponsored by Alcatel-Lucent
| White Paper: | Posted: 17 Nov 2008
| | Published: | 17 Nov 2008 | |
Summary: |
This paper is meant to help operators embrace a new strategy for differentiating and competing successfully in a market characterized
by flux.
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