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EMA/CXP Research Report: The Changing Role of the Service Desk in the Age of Cloud and Agile
sponsored by IBM
WHITE PAPER: This whitepaper reveals the results of a study that will show you how and why your IT service desk needs to adapt to the times.
Posted: 02 Apr 2014 | Published: 10 Apr 2013

IBM

Streamlined corporate payment systems: Increase flexibility, save time and money
sponsored by IBM
WHITE PAPER: This white paper explores how business process management (BPM) can be used to streamline corporate payment operations for increased customer satisfaction and significantly reduced operational costs.
Posted: 12 Aug 2011 | Published: 12 Aug 2011

IBM

Stock Yards Bank and Trust Makes Employees Productive and Keeps Data Secure
sponsored by Imprivata
WHITE PAPER: This case study features one large, trusted U.S. bank's experience with a simplified authentication solution that enabled increased productivity, compliance, and security levels.
Posted: 10 Apr 2014 | Published: 28 Feb 2010

Imprivata

Boost Government Revenues Without a Tax Increase
sponsored by SAP America, Inc.
WHITE PAPER: SAP analytics solutions can help today's government agencies overcome the many challenges associated with tax discovery. Read on to learn how SAP's public sector software solutions can benefit government agencies by improving performance, reducing costs and streamlining service delivery.
Posted: 29 Jun 2012 | Published: 29 Jun 2012

SAP America, Inc.

From Fear to Value: CIO Strategies for Propelling Business Through the Economic Crisis
sponsored by IBM
WHITE PAPER: This whitepaper outlines key strategies for CIOs to drive business results through the economic crisis.
Posted: 28 May 2013 | Published: 06 Mar 2009

IBM

IBM Service Management for the Intelligent Utility Network
sponsored by IBM
WHITE PAPER: The current utilities environment requires companies to decrease costs while increasing the ability to control utility assets. One key challenge is how to take advantage of new technologies to better manage the delivery of service to customers today and into the future. IBM Service Management for the IUN provides a blueprint for getting started.
Posted: 06 Dec 2010 | Published: 06 Dec 2010

IBM

Gain Social Insight: Connect Business And IT into One Conversation
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This white paper discusses how mobile, social, information, and cloud computing capabilities can combine to modernize IT support and accelerate IT operations. Learn how IT can easily access user-generated information to predict pain points and solve issues faster.
Posted: 04 Jun 2014 | Published: 31 Mar 2014

Hewlett Packard Enterprise

Driving Business Value With Infrastructure Platforms
sponsored by EMC Converged Platforms.
WHITE PAPER: Read this white paper to learn about the significant advantages of private cloud computing and find strategies for overcoming the challenges and risks of an implementation.
Posted: 15 Feb 2012 | Published: 31 Dec 2011

EMC Converged Platforms.

Personally Identifiable Information (PII) and Personal Health Information (PHI)
sponsored by Voltage Security, Inc.
WHITE PAPER: This white paper features an encrypted email solution that eliminates the need for paper-driven information sharing processes, and ensures secure, compliant transfers.
Posted: 16 Jun 2014 | Published: 16 Jun 2014

Voltage Security, Inc.

Chief Procurement Officer Study: Improving competitive advantage through procurement excellence
sponsored by IBM
WHITE PAPER: Approached correctly, procurement can be essential for driving value and competitive advantage. This guide reveals the results of a survey of 1,128 chief procurement officers (CPOs) regarding the key strategies that separate high-performing procurement organizations from the pack.
Posted: 14 Nov 2013 | Published: 31 May 2013

IBM