Instant Messaging (Communications) White Papers

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Instant Messaging (Communications) White Papers (View All Report Types)

Mastering New Challenges in Text Analytics: Making Unstructured Data Ready for Predictive Analytics sponsored by SPSS Inc. Worldwide Headquarters WHITE PAPER: This paper briefly defines text analytics, describes various approaches to text analytics, and then focuses on the natural language processing techniques used by SPSS Inc.'s text analytics solutions. Posted: 20 Feb 2009 \| Published: 20 Feb 2009 TOPICS: Business Processes \| CRM \| Customer Loyalty \| Customer Service \| Data Mining \| Databases \| Instant Messaging \| Marketing

Top Ten Considerations for Deploying Lync on Smartphones and Tablets sponsored by Aruba Networks WHITE PAPER: Microsoft Lync is transforming the communications landscape by enabling more collaborative and engaging interactions. This resource counts down the top 10 considerations for deploying Lync on smartphones and tablets. Posted: 11 Jul 2013 \| Published: 11 Jul 2013 TOPICS: Collaboration \| Communications Software \| Communications Systems \| Instant Messaging \| Instant Messaging Software \| Mobile Device Management \| Mobile Device Management Software \| Mobile Workers \| Network Best Practices \| Network Management \| Smart Phones \| Tablet PC \| Videoconferences \| Videoconferencing Software \| Wireless Internet \| Wireless Networks

BlackBerry Enterprise Server for Microsoft Exchange sponsored by BlackBerry WHITE PAPER: The BlackBerry® services are designed to provide productivity tools—such as email, instant messaging, and personal information management (PIM) functionality—and data from enterprise applications to mobile users. Posted: 11 Aug 2006 \| Published: 01 Aug 2006 TOPICS: Backups \| Databases \| Email Software \| Instant Messaging \| Microsoft Exchange \| Personal Information Management Software

Business Case for Integrated Unified Communications and Contact Center Solution sponsored by ShoreTel - OLD WHITE PAPER: In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates. Posted: 08 Jun 2012 \| Published: 30 Jun 2010 TOPICS: Collaboration \| Contact Center Management \| Contact Center Software \| Contact Centers \| Contact Management \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| Instant Messaging \| Teleconferences \| Unified Messaging \| Unified Messaging Systems \| Videoconferences

Introducing IBM Lotus Sametime 7.5 sponsored by Insight WHITE PAPER: Lotus Sametime 7.5 software will represent a significant upgrade in real-time collaboration capabilities. This paper will highlight Sametime 7.5 enhancements for instant messaging (IM), Web conferencing, telephony, video, VoIP and m... Posted: 07 Dec 2006 \| Published: 01 Mar 2006 TOPICS: Instant Messaging \| Instant Messaging Software \| Internet Chat \| Lotus Notes \| Lotus Sametime \| Social Networking \| Software Upgrades \| VoIP \| Web Conferencing Software

Managing Instant Messaging For Business Advantage: Phase One - Assessing IM Usage sponsored by Symantec Corporation WHITE PAPER: Instant Messaging (IM) is a valuable business communications tool for your company but its widespread adoption brings the risk of potential worms and viruses. This paper examines seven steps for managing, securing, and auditing your company's use of IM. Posted: 17 May 2006 \| Published: 01 Mar 2006 TOPICS: Instant Messaging \| Instant Messaging Security \| Instant Messaging Software \| Regulatory Compliance \| Risk Management \| Secure Content Management \| Secure Content Management Software \| Security Audits \| Security Best Practices \| Security Policies \| Security Threats \| Virus Protection \| Worms

eGuide: Expert Tips for Deploying Secure Messaging Technologies sponsored by TechTarget Security WHITE PAPER: This eGuide discusses the critical importance of securing these messaging systems and looks at various methods for protecting the information that is transmitted via these technologies. Posted: 24 Oct 2008 \| Published: 22 Oct 2008 TOPICS: Authentication \| Data Encryption \| Email \| HTTP \| Instant Messaging \| Security

Business Collaborative Conversation Scenarios sponsored by Alcatel-Lucent Enterprise WHITE PAPER: Take your unified communications to the next level by extending “the conversation” across multiple areas of your business. Posted: 08 Feb 2012 \| Published: 08 Feb 2012 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Software \| Email \| Email Software \| Instant Messaging \| Instant Messaging Software \| Smart Phones \| Social Networking \| Tablet PC \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Videoconferencing Software

Improve Enterprise Email Systems with HP Messaging Services sponsored by Hewlett-Packard Enterprise WHITE PAPER: Find out how HP Messaging Services can increase the reliability and performance of email systems, and help better manage your infrastructure with consistent, efficient and cost-competitive services. Posted: 04 Sep 2014 \| Published: 30 Apr 2013 TOPICS: Collaboration \| Communications Systems \| Email \| Email Management \| Email Management Services \| Email Security \| Email Threats \| Enterprise \| Instant Messaging \| Outsourcing \| Unified Messaging

Story of Voice Transformation sponsored by AT&T Corp WHITE PAPER: This white paper discusses how voice capabilities have transformed in the past few years and explores why SIP and unified communications (UC) play such a big role in the way business is conducted today. Posted: 16 Jun 2011 \| Published: 16 Jun 2011 TOPICS: Collaboration \| Instant Messaging \| SIP \| Unified Messaging \| Videoconferences \| Voice Networking