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This whitepaper discusses the advantages of taking a proactive approach to leveraging data can reveal fast, effective pathways to improving quality. Read on to find out how to stop being reactive with your workflow improvements, and how focusing on quality can help mitigate risk.
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This article explains in detail about how to arrive at and implement an effective business intelligence strategy, using both a BICC and performance management technology.
WHITE PAPER:
The following white paper discloses a sure-fire way to track and analyse performance across an infinitely expanding number of channels and campaigns.
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The current utilities environment requires companies to decrease costs while increasing the ability to control utility assets. One key challenge is how to take advantage of new technologies to better manage the delivery of service to customers today and into the future. IBM Service Management for the IUN provides a blueprint for getting started.
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This technology brief highlights how BI applications can integrate information across data sources and departments, provide a single, integrated view of customer and enterprise information, and enable greater alignment of decisions and execution to drive higher customer profitability and share of wallet.
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This video white paper explains how continued use of the Oracle GRC applications suite embeds deep-seated controls within EBS Release 12.1 so business processes are kept intact and optimized long after the upgrade project is complete.
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This paper examines how organizations are turning to Microsoft SharePoint to connect their knowledge workers, business processes, and enterprise-wide content. New features in SharePoint Server 2010 are aimed at improving the platform’s scalability and usability, inherently driving the SharePoint deployment to evolve and grow as business dictates.
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Rapid bottleneck identification (RBI) is a new testing methodology that allows quality assurance (QA) professionals to very quickly uncover Web application performance limitations and determine the impact of those limitations on the end user experience.
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Enterprise Resource Planning has numerous deployment options that involve varying levels of company involvement, efficiency, completeness and cost. Read this white paper that details successful outsourcing models for ERP.
