WHITE PAPER:
This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience.
WHITE PAPER:
In today's ever-changing times,innovation in business models is a success differentiator for CEOs,as we learned from the IBM 2006 Global CEO Study.
WHITE PAPER:
This white paper highlights tips and best practices for CIOs looking for more effective ways to cut risk and create value in virtual environments through better teamwork.
WHITE PAPER:
Download this white paper for an extensive summary of The Performance Manager, Proven Strategies for Turning Information into Higher Business Performance, a book that examines the partnership between decision-makers and the people who provide them with information to drive better decisions.
CASE STUDY:
This case study reveals how LiveTV Satellite Communications, LLC implemented a fully automated billing solution robust enough to handle their complex billing and Inventory Management use cases.
PRESENTATION TRANSCRIPT:
In this presentation transcript, Marc Staimer, president of Dragon Slayer Consulting, describes the basics of tiered storage architecture and demonstrates how health care organizations can set policies to automate the process of moving data to different tiers.
WHITE PAPER:
This whitepaper is about enterprise architecture as it pertains to finding and maximizing the business value in greener operations. Higher energy efficiency and a smaller carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all your other business concerns?
EBOOK:
In this resource, learn how finance and accounting innovations can spur strategic initiatives, the importance of standardizing processes, how big data can lead to big opportunities, and much more.
PRESENTATION TRANSCRIPT:
The weakening economy and turmoil in the U.S. financial system have left employees uneasy in workplaces across the country, this paper explains the ways to increase your team's productivity during these lean times.
