EGUIDE:
In this guide, we provide the 10 most important things you need to know about GDPR, and a jargon-buster explanation for some of the key terminology.
EGUIDE:
The key to success is being able to use the data you collected to develop effective CEM strategies. In this expert e-guide, explore how organizations from multiple industries are leveraging insights from data analytics to develop effective customer experience management strategies and give their businesses a boost.
EGUIDE:
In this expert e-guide, we explore what it takes to get started with a successful digital transformation and take steps towards modernizing the various pieces of your organization's culture. Discover the increasingly important roles of big data, Agile, DevOps, talent management, and more.
EGUIDE:
It's time for big data to become more relevant. We're finally ready to leverage those big data promises that have long been little more than hollow promises. This e-guide explores the pros and cons of seven big data infrastructures that will help you make the most of your data efforts.
WHITE PAPER:
Access this expert resource to discover the most recent trends in data integration, curation, and preperation – and to learn what these trends mean for you.
EGUIDE:
Implementing the right ECM strategy can be difficult: it means striking the correct balance between accessibility, control, and data integration. In this e-guide, we explore the concept of ECM software integration, enabling you to share formerly siloed information. You'll learn how to optimize user access without sacrificing IT control.
EBOOK:
This expert e-book explores the steps specialty outdoor retailer Rock/Creek Outfitters took to integrate customer data from various data silos. You'll also learn how public media station WGBH shifted company culture in order to effectively bridge data silos to benefit the customer.
EGUIDE:
Social media plays an important role in customer engagement strategies, but many sales and marketing teams struggle with how to use social platforms. This guide features insights from Sales Machine 2016, a two-day sales best practices and technology convention. Learn how you can use social media as an effective customer engagement tool.
EGUIDE:
Inside this expert guide learn why it's important to think about the future of IoT when designing your 2017 digital transformation roadmap. Read about how IoT is bridging consumer and industrial systems, why big data might be the fuel for the future of your IT, and more.