WHITE PAPER:
As revenues from traditional telecom services decline, the continual erosion of technology barriers to adjacent industries offers the prospect of new markets for telecom providers.
WHITE PAPER:
If application performance management isn't at the top of your businesses to-do list, it should be. No matter how well-designed your app is, if performance is sluggish end-users won't use it. Read on to learn about a performance management strategy top companies are leveraging, its business value, and more.
EGUIDE:
Managers are looking for ways to incorporate video conferencing into their unified communications (UC) architectures as adoption continues to grow. This e-guide offers top recommendations and best practices to help you through the video decision process while ensuring quality stays a high priority.
CASE STUDY:
Uncover why a implementing a CallCopy recording solution that is easy to use, search, update, support and maintain can offer a lower TCO than other solutions, as well as fulfilling all your call recording needs.
PRESENTATION TRANSCRIPT:
Read this presentation transcript from IBM as it explores quality management strategies that can deliver a positive ROI while at the same time improving delivered quality and reducing risk and uncertainty in development projects.
WHITE PAPER:
In their latest book, Thomas Davenport, Jeanne Harris and Robert Morison show how companies apply analytics in their daily operations. We see examples of analytics at work within core processes in a variety of business areas. Read this white paper to learn how embedding analytics into your organization's processes can help you.
WEBCAST:
Using Robot/CONSOLE, we’ll show you how you can streamline your run book, eliminate manual tasks, and make your operations team more responsive to your critical business processes. Watch this FREE 30-minute Webcast and learn how Robot/CONSOLE can solve the headaches of resource monitoring.
EGUIDE:
This expert e-guide offers tips and tricks for putting yourself in the agile frame of mind when using ALM tools. Read this now and learn about the qualities and attributes that make development, testing, QA, requirements management, version control, security and other ALM process tools agile.
CASE STUDY:
Given the competitive marketplace, evaluating source code analysis tools can be overwhelming. This case study highlights one recommended offering, the quality indicators it provided, and the results one organization achieved after implementing it.
WHITE PAPER:
Citrix XenApp 5.0 offers new functionality: with preferential load balancing, preset values can now be applied to both specific users and particular applications.