Case Studies, Whitepapers, Webinars and Product Information sponsored by Insightly

CRM System vs. Spreadsheets for Managing Client Information EGUIDE: This expert e-guide discusses why Prosound, a consulting company that focuses on improving customer phone experience, traded in their spreadsheets for a CRM system with mobile integration. Plus, learn the questions you need to ask yourself before implementing a CRM system. Posted: 07 Mar 2016 \| Published: 03 Mar 2016 TOPICS: CRM \| CRM Software \| Customer Data Integration \| Customer Data Management \| Customer Retention \| Customer Service \| User Experience

Aligning CRM Metrics with Business Goals EGUIDE: This exclusive e-guide unveils the latest best practices for aligning CRM metrics with business goals. You'll learn expert tips on leveraging metrics for Salesforce and the call center, as well as uncover the importance of keeping metrics to a minimum. Posted: 07 Mar 2016 \| Published: 03 Mar 2016 TOPICS: CRM \| CRM Analytics \| CRM Analytics Software \| CRM Best Practices \| CRM Services \| Data Analytics \| Sales \| Sales and Marketing Software \| Sales Force Automation