Service Level Agreements Reports

Web User Experience: Common Indicators for Business and IT Collaboration
sponsored by Dell Software
WHITE PAPER: This paper discusses how to bridge the gap in user experience management (UEM) between business stakeholders and IT by helping each group better understand both perspectives on the user experience. It describes the most common UEM indicators and what they mean to both the business and IT. 
Posted: 29 Dec 2010 | Published: 27 Dec 2010

Dell Software

HP StoreOnce Deduplication Software: Technology Fueling the next phase of storage optimization (ESG)
sponsored by HP Inc
WHITE PAPER: Today’s most popular backup storage targets featuring deduplication, however, don’t address the long-term operational issues that are sure to arise as secondary storage environments expand.
Posted: 05 Aug 2011 | Published: 05 Aug 2011

HP Inc

How to Choose a Cloud Backup Provider
sponsored by Asigra
WHITE PAPER: Many people think the only question is to ask when thinking about backup and recovery is "What is the best way to make backups?" That’s certainly a critical question but business data is the very lifeblood of your business. You can’t afford to look at only half the equation. Recovery is vital as well, especially when choosing a cloud provider.
Posted: 22 Aug 2011 | Published: 22 Aug 2011

Asigra

VMware vFabric™ Hyperic® Flexible Monitoring Helps High-Growth Managed Hosting Provider Meet Tough Service Level Agreements (SLAs)
sponsored by VMware, Inc.
CASE STUDY: Read this case study to learn how VMware vFabric Hyperic helped managed hosting provider Contegix, manage infrastructure from an application point of view, improve the service level of its infrastructure, exceed customer expectations, and more.
Posted: 21 Apr 2011 | Published: 21 Apr 2011

VMware, Inc.

Realize Comprehensive Benefits of Hitachi Virtual Storage Platform
sponsored by Hitachi Vantara
DATA SHEET: Hitachi Data Systems Global Services can help transform your data center and experience the maximum value of your Hitachi Virtual Storage Platform. Read on to learn about the ability to increase value and service levels to business, as well as reduce costs and risks with Hitachi Data Systems Global Services.
Posted: 22 Dec 2010 | Published: 21 Dec 2010

Hitachi Vantara

Presentation Transcript: College of Virtualization - Lessons in Implementing a Cost-Effective Disaster Recovery Plan
sponsored by DellEMC and Intel®
PRESENTATION TRANSCRIPT: This SearchDisasterRecovery.com presentation transcript will give you a crash course on how to implement a cost-efficient disaster recovery plan. You'll hear an overview of disaster recovery and recieve some general advice to get you started on the business and technology considerations that are going to be crucial to you.
Posted: 11 Oct 2012 | Published: 16 Mar 2011

DellEMC and Intel®

Cloud-Based Email Archiving Pros and Cons
sponsored by Symantec Corporation
EGUIDE: Explore the benefits and downfalls of cloud-based email archiving in this expert E-Guide brought to you by SearchStorage.com. Find key criteria you shouldn't overlook when considering archiving in the cloud and learn why it's essential to know the ins and outs of whatever service in which you intend to invest.
Posted: 03 Dec 2012 | Published: 03 Dec 2012

Symantec Corporation

Best Practices when Evaluating Cloud Computing Services
sponsored by Insight Integrated Systems
EGUIDE: In this expert e-guide, find out how you can evaluate cloud computing services to find the best fit for your company. Review critical factors to consider, such as cost, SLAs, APIs, security and more.
Posted: 11 Jan 2012 | Published: 11 Jan 2012

Insight Integrated Systems

How MSPs Can Drive Success in the Current Market
sponsored by Kaseya
EGUIDE: This E-Guide from MicroScope.co.UK explains why leveraging the proper monitoring tool can make or break your business. In addition, discover why updating your services portfolio to include mobile management can help you drive business profits, gain customers, and increase efficiency.
Posted: 06 Dec 2012 | Published: 06 Dec 2012

Kaseya

FAQ Guide: Tape Vaulting: Best practices to consider for offsite tape storage
sponsored by Iron Mountain
EGUIDE: In this FAQ Guide, David Chapa, senior analyst at the Enterprise Strategy Group, discusses some best practices for tape vaulting. Find out the costs of tape vaulting services, how offsite tape storage costs are determined, how to negotiate your SLAs, and whether or not you should encrypt your tapes before you ship them offsite.
Posted: 24 May 2011 | Published: 24 May 2011

Iron Mountain