EZINE:
In this issue, we ask experts how they're approaching digital transformation to meet customers demand, and we look at whether the actions of the user should reflect on the accountability of the cloud provider
EZINE:
In this month's MicroScope, we look at why customers should be prepared to pay for the value offered by a managed service provider, identify the biggest drivers in the data storage market, and look at why some firms are struggling to get to grips with remote working. Read the issue now.
EZINE:
With cyber threats growing, SMEs have to improve their security position, and the channel is best placed to support that aim. Read all about improving security, how sustainability is more important than ever in channel conversations, and the impact of hybrid working
EGUIDE:
Click inside this expert guide by Dave Shackleford, founder of Voodoo Security, to learn how the shared responsibility business model is currently understood and used by MSPs, as well as one of its major blind-spots.
EGUIDE:
This expert e-guide explains how IT services and managed service providers (MSPs) deliver strategic value to the organizations that use them, and offers tips for choosing the right MSP. Also inside, learn why savvy CIOs are flocking to cloud computing.
WHITE PAPER:
Today’s realities make business transformation no longer about if and when it will happen. The questions now are: How? How fast? Can it be done efficiently and effectively? The answers lie in an outsourcing strategy that shares benefits and manages risks. Read this paper to find out so much more.
WHITE PAPER:
This Forrester Research report explores how security leaders are confronting the challenges in recruiting and retaining technical security architects, specialists and staff, paying special attention to how managed security services providers (MSSPs) are critical to staying one step ahead of the security curve. View now to learn more!
CASE STUDY:
This informative whitepaper explores how managed security service providers are utilizing effective intelligent analysis for their SIEM solutions.
EGUIDE:
While many VARs, integrators and solution providers are offering “services,” there remains a substantial portion that either have only a small amount of revenue coming from managed services or no managed services practices at all. This guide will walk you through the 6 best practices you need to know about being a managed service provider.
PRESENTATION TRANSCRIPT:
This presentation transcript discusses Telecom Service Provider Transformations as well as business strategies and models to improve quality of experience, including customer experience management planning and the role-managed services can play in this transformation.
