EBOOK:
In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
CASE STUDY:
This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
WHITE PAPER:
Access this infographic that highlights the 16th generation of Dell PowerEdge servers with 16 examples of how OpenManage portfolio enhances server range.
EZINE:
In this week's Computer Weekly, our latest buyer's guide looks at secure coding and examines the challenges of securing your software supply chain. Cyber law enforcement leaders are calling on firms to end the secrecy around ransomware attacks. And we find out how facial recognition technology is being adopted by retailers. Read the issue now.
EZINE:
In this week's Computer Weekly, as the FIFA World Cup opens in Qatar, we examine the cyber security threats from criminals targeting the event. We report from the Gartner Symposium on the latest predictions for enterprise software development. And we talk to the CIO of Kyiv City Council about managing IT in the shadow of war. Read the issue now.
WHITE PAPER:
See how Asia-Pacific financial services leaders are combining operational agility with AI-powered productivity while bolstering security and compliance.
EGUIDE:
Read this e-book to gain guidance on how to establish an employee-centric digital workplace, including must-see security considerations for which everyone is responsible.
