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Multimedia

  • Personalized Marketing Campaigns for Every Customer

    Sponsored by: SDL  | Premiered: Apr 11, 2014

    You need to create personalized, relevant, insight-driven, and timely marketing campaigns to successfully engage your customers. Find out how to do just that in this brief video, where you'll learn about a technology that enables you to create customized marketing campaigns that reach customers through a variety of devices and channels

  • The First Mile - Business Critical Real Time Customer Interactions

    Sponsored by: Kofax, Inc.  | Premiered: Mar 31, 2014

    In this age of the empowered customer, companies are pressured to stay on their toes so as to retain customer loyalty in the most intuitive, fast, responsive means possible. In this fascinating webcast, learn the importance of the business-critical First Mile of customer interactions – the point at which customer loyalty is either gained or lost.

  • Video: Workday's Mobile Solutions for iPad

    Sponsored by: Workday  | Premiered: Mar 20, 2014

    View the following video to uncover what a user-centric application solution looks like. Learn how with simplicity, usability, and of course, the right functions, you can enable your workforce to do their job more efficiently ultimately driving innovation and higher revenue.

  • Gaining a CRM Edge with Self-Service BI

    Sponsored by: SearchBusinessAnalytics  | Premiered: Mar 19, 2014

    Putting business intelligence capabilities in the hands of frontline customer service workers can help boost customer relationship management efforts. This virtual classroom provides insight and advice on how to successfully use self-service BI tools in CRM programs.

  • Case Study: Golfbreaks Implements Integrated, Multichannel Contact Center

    Sponsored by: Aspect  | Premiered: Mar 3, 2014

    This brief video case study reveals how Golfbreaks.com, Europe's largest golf travel company, successfully implemented a multichannel contact center and optimized its unified communications strategy.

  • It's all about customer satisfaction

    Sponsored by: Hewlett-Packard Company  | Premiered: Feb 24, 2014

    Top fashion brand Valentino was looking for innovative ways to serve their customers better. In this webcast, discover how Valentino made it drastically easier for customers to select and buy their products with fully integrated mobile applications.

  • HP digital customer experience partner ecosystem

    Sponsored by: Hewlett-Packard Limited  | Premiered: Feb 10, 2014

    This brief on-demand video introduces a digital customer experience partner ecosystem that gives you the power to meet the demands of an increasingly connected, mobile consumer base.

  • Seven Ways to Improve the Digital Customer Experience

    Sponsored by: Kofax, Inc.  | Premiered: Feb 10, 2014

    Access this webcast to uncover the seven ways you can ensure superior customer experience, so your organization can continue to prosper.

  • Acquire the ideal customer with IBM Customer Analytics

    Sponsored by: IBM  | Premiered: Feb 10, 2014

    View the following webcast to get a firsthand look at the technology you need to handle today's "choosy consumer." See how with the appropriate customer analytics solution, you can strengthen nearly every aspect of your customer relationships, allocate resources more successfully, and achieve a greater overall ROI.

  • A Modern Solution for Billing in the Dynamic Global Economy

    Sponsored by: Billing Platform  | Premiered: Feb 4, 2014

    The following video describes a billing process that ensures success within today's rapidly changing dynamic economy – highlighting the ways in which companies can leverage highly configurable Platform as a Service systems to tackle obstacles to the realization of their bottom line.

About the Webcast, Video and Podcast Library

The SearchCRM.com Multimedia Directory is your guide to informative CRM technology Multimedia provided by a wide range of IT vendors. Browse and search through the Multimedia Directory to hear informative presentations on hot CRM-related topics including Call Centers, Sales Force Automation and Business Performance Management. Interested in hearing from IT industry experts focused on CRM technologies? If so, browse this Directory for TechTarget Expert Multimedia, which provide exclusive editorial content on relevant and emerging topics.

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