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  • How Marketers Use Box

    Sponsored by: Box  | Premiered: Aug 13, 2014

    All great marketing projects ride on the ability to collaborate in real-time, edit, upload new documents, and share ideas seamlessly. So how do you give your marketing team the ability to do so? Check out the following video to see how Box can help.

  • How to Improve Your Entire Collaboration Strategy

    Sponsored by: Box  | Premiered: Aug 11, 2014

    Being able to collaborate effectively—in all realms including, internal, external, and within different channels—is essential for business success. Unfortunately, getting everything to run together smoothly can be a bit difficult. The following webcast demonstrated how you can do so with Jive and Box software.

  • The IBM Employee Experience Suite

    Sponsored by: IBM  | Premiered: Aug 1, 2014

    Given the constantly fluctuating workforce demographic, the intranet of the future must be just as ready to handle these changes as it is intuitive and user-friendly. So what does it look like and how does it work? Tune into the following video to see how the Employee Experience Suite is delivering just that.

  • Improving the Customer Experience in the Retail Industry

    Sponsored by: Hewlett-Packard Company  | Premiered: Jul 30, 2014

    Despite buzz about online retailers like Amazon, your brick and mortars are still a more significant area to focus your CRM strategy. Learn how an innovative and consistent customer experience can separate you from your competition.

  • Increase Customer Engagement Through Transparency - Give Customers the Power to Access Their Own Statements, Bills and Records

    Sponsored by: IBM  | Premiered: Jul 30, 2014

    In this webinar, Forrester research analyst Craig Le Clair examines best practices for providing customers with secure, reliable access to their own statements and bills in order to create the kind of business transparency that leads to deeper customer engagement.

  • Providing the total customer experience with IBM Predictive Customer Intelligence

    Sponsored by: IBM  | Premiered: Jul 16, 2014

    Tune into the following webcast to explore the need for businesses to implement a customer-centric view to their analytics and intelligence strategy. Also gain a firsthand look at a customer intelligence solution that can help create personalized and relevant experiences for individual customers, ultimately driving satisfaction and revenue.

  • Solving Challenges with Big Data & Analytics - Retail Industry

    Sponsored by: IBM  | Premiered: Jul 11, 2014

    Find out how a retailer utilizes social media analytics, predictive analytics and big data to stay on top of emerging trends, and better connect with younger customers.

  • Customer Engagement Services Helps Hotel Group Grow Business

    Sponsored by: Hewlett-Packard Company  | Premiered: Jul 3, 2014

    Accor, the fifth largest hotel group in the world, was facing several challenges, including the growing influence of the Web on customer behavior and an increasingly mobile client base. To provide top-notch service, Accor needed the right technology that would enable them to create multi-channel, personalized experiences.

  • Royal Haskoning DHV

    Sponsored by: Box  | Premiered: May 20, 2014

    Tune into the following video to see firsthand why conventional file sharing methods are falling short when it comes to effective collaboration. Hear from Eric Overvoorde, CIO at Royal HaskoningDHV as he explains the solution that allowed his company to collaborate better, more efficiently, and more.

  • The First Mile - Business Critical Real Time Customer Interactions

    Sponsored by: Kofax, Inc.  | Premiered: Mar 31, 2014

    In this age of the empowered customer, companies are pressured to stay on their toes so as to retain customer loyalty in the most intuitive, fast, responsive means possible. In this fascinating webcast, learn the importance of the business-critical First Mile of customer interactions – the point at which customer loyalty is either gained or lost.

About the Webcast, Video and Podcast Library

The SearchCRM.com Multimedia Directory is your guide to informative CRM technology Multimedia provided by a wide range of IT vendors. Browse and search through the Multimedia Directory to hear informative presentations on hot CRM-related topics including Call Centers, Sales Force Automation and Business Performance Management. Interested in hearing from IT industry experts focused on CRM technologies? If so, browse this Directory for TechTarget Expert Multimedia, which provide exclusive editorial content on relevant and emerging topics.

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