Multimedia
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Tap into More: Find Ways to Drive Value from Oracle Investments
Sponsored by: AT&T Corp | Premiered: May 1, 2013, 14:00 EDT (18:00 GMT)Sign up for this webinar with AT&T and HMS Holdings Corporation on May 1, 2013 at 2pm (ET) (19:00GMT). Learn how HMS took a strategic view of its PeopleSoft investments and hear a discussion about how you can drive the most from your application investments.
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Customer-Centered Innovation: Driving Operational Excellence from the Outside-In
Sponsored by: OpenText | Premiered: Apr 29, 2013Watch this webinar today to discover how Europ Assistance Group was able to further improve their customer-oriented culture. Find out how they improved customer service levels and operational efficiency while also delivering new business innovations that could fuel growth and higher profitability.
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Oracle’s CRM Cloud Service Powers Innovation
Sponsored by: ORACLE APAC | Premiered: Apr 16, 2013Tune into this short video to learn more about how Oracle Fusion CRM provided the best reporting for iPhone, iPad and Outlook. It allows a representative to place a phone call to a person and asks if the case should be recorded. It provides agility and efficency that hasn't been available in the past.
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Oracle CRM Cloud Service: The New Standard for CRM
Sponsored by: ORACLE APAC | Premiered: Apr 16, 2013Tune into this short and informative video to learn more about how your business can eliminate falling short of sales goals. Give your employees the opportunity to provide more visibility and develop a new standard for customer relationship management (CRM.)
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City of Los Angeles Improves Customer Satisfaction with Self-Service Portal
Sponsored by: Oracle Corporation | Premiered: Apr 4, 2013Los Angeles Department of Water and Power (LADWP) turned to Oracle WebCenter Portal, and LADWP customers now have a customer self-service portal which includes: account information such as bills, payments and rebate processing, application and content management integration, and multi-channel access, including mobile devices.
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Video: Evolving to Social Intelligence
Sponsored by: Hewlett-Packard Company | Premiered: Apr 2, 2013This brief video offers insight into how traditional CRM and traditional intelligence prototype customers based on transactions, but leave out the important aspect of social intelligence. Find out how connecting social and enterprise intelligence will give you a more complete view of the customer.
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Video: Everest uses Enterprise Cloud Services for Microsoft Dynamics CRM
Sponsored by: Hewlett-Packard Company | Premiered: Apr 1, 2013In this on-demand webcast, Mark Duffey, President and CEO of the first nationwide funeral planning and concierge service company, Everest, discusses his move to CRM in the cloud.By easily migrating to software-as-a-service (SaaS), Everest was able to provide more immediate information to their clients and save 60% in costs.
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Creating Brand Advocates – Connected intelligence & Brand Advocates
Sponsored by: Hewlett-Packard Company | Premiered: Apr 1, 2013In this helpful video, learn how to move past traditional CRM and reach out to customers who are social influencers through things like Twitter, Facebook, and blogs. Learn how to transform these influential customers into brand advocates who will help others emotionally connect with your brand.
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Bank Anytime, Anywhere with SAP Mobile Solutions
Sponsored by: SAP America, Inc. | Premiered: Mar 22, 2013This brief video shows how SAP mobile tools will help your customers bank anytime, anywhere. Learn how you can transform your banking business by taking the branch to the customer. Personalize their experience and empower your employees to partner with them and become their trusted advisors.
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Microsoft DevRadio: (Part 2) UX Guidance for Handling Large Data in Windows 8 Apps
Sponsored by: Microsoft | Premiered: Mar 20, 2013In this webcast, sit down with a Windows app development expert and explore some success stories of user experience management. Included are case studies of two companies, Netflix and Newegg, that had to find a way to deliver intuitive user access to massive amounts of data across multiple platforms.
