CRM Research Library

TOP 50 RESOURCES

The Most Popular Documents for Friday, November 6 2009

RANK	TITLE	PUBLISHER
1	Building Your IT Staff: Essential Experience and Skill Sets for Tomorrow's Challenges	SkillSoft Corporation
2	B2B Lead Gen: Marketing ROI Performance & Evaluation Study	Citrix Online
3	Let Customer Feedback Do the Driving	SPSS Inc. Worldwide Headquarters
4	Spotfire for CRM: Supercharge Your Sales and Marketing Analysis	TIBCO Spotfire Division
5	The Customer-Driven Innovation Series: The Predictive Enterprise	SPSS Inc. Worldwide Headquarters
6	CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success	Pivotal CRM, a CDC Software solution
7	What Causes Webinar Attendees to Bail	Citrix Online
8	Preparing for the Web 2.0 World: How Enterprises Need to Think About Emerging Social Technologies	Sun Microsystems, Inc.
9	E-Book: Taking Action on Analytics - Using Data for Customer Loyalty and Retention	Infor CRM
10	Get Closer To Your Best Customers: A Shift In Customer Strategies In A Time Of Crisis	SAP America Inc
11	CRM Strategy Guide: Leveraging your customers	Sun Microsystems, Inc.
12	Visibility Through The Funnel: Integrating Advanced Analytics with Salesforce for Greater Insight in the Business	SAP BusinessObjects
13	The Top 3 Reasons CRM Initiatives (Still) Fail - And How To Avoid Them	Pivotal CRM, a CDC Software solution
14	Test Drive e.Spreadsheet Report Designer to see how easy it is to automate excel reports	Actuate
15	CRM Your Salespeople Will Love	Oracle Corporation
16	Podcast: Spotfire for CRM: Supercharge Your Sales and Marketing Analysis	TIBCO Spotfire Division
17	CRM without Compromise: A Strategy for Profitable Growth	SAP America Inc
18	7 Tactics For Smart Businesses to Increase Revenues and Decrease Expenses in Any Economy	SAP BusinessObjects
19	Turning Customer Interactions into Money: Using Predictive Analytics to Achieve Stellar ROI	SPSS Inc. Worldwide Headquarters
20	The Technology of Innovation: Using CRM to Enable Customer-Centric Innovation	Pivotal CRM, a CDC Software solution
21	How to Embrace CRM and Make it Succeed in Your Organization	SYSPRO
22	Social CRM Comes of Age	Oracle Corporation
23	Make CRM Work the Way Salespeople Do	Oracle Corporation
24	Best Practices in the Call Center: A Customer Touch-Point Methodology	Oracle Corporation
25	Choosing the Best CRM for Your Organization	Oracle Corporation
26	Circumstances and Customers Have Changed: Has Your Loyalty Program Kept Pace?	Oracle Corporation
27	The Science and Art of Selling	Genius.com
28	Surviving and Thriving in the Customer-Driven Age	Oracle Corporation
29	Reduce Churn Through Enterprise Feedback Management and Predictive Analytics	SPSS Inc. Worldwide Headquarters
30	Empower Your Consumer Research Department with Predictive Analytics	SPSS Inc. Worldwide Headquarters
31	Differentiate Your Company with Complete CRM	Oracle Corporation
32	The Best of Both Worlds: How to Effectively Leverage Social Media Relationships with Real-Time Collaboration Tools	Citrix Online
33	Security in the Call Center: Verifying Customer Identities without the Inconvenience	RSA, The Security Division of EMC
34	Communications Skills for Remote Support	LogMeIn, Inc.
35	Six Mistakes Companies are Making Today and How You Can Avoid Them	SAP America Inc
36	How to Maximize Revenue by Sending Targeted Promotions to Customers	Infor CRM
37	Winning in Today's Environment: Six Imperatives for the Chief Sales Officer	Oracle Corporation
38	A Guide to Successful CRM Implementations	Relavis Corporation
39	7 Habits of Highly Successful Surveys	Vovici
40	Creating Sales Opportunities with Lead Scoring	Genius.com
41	Empowerment as a Growth Strategy	Oracle Corporation
42	How to Ensure That Your Employees Will Want to Use CRM	Pivotal CRM, a CDC Software solution
43	Chapter 3: SaaS on the Rise, but Does It Deliver?	SearchCRM
44	Improve Lead Generation and Clean Up Your Pipeline: Generate Better Leads for Better Sales Results	Genius.com
45	The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success	Microsoft
46	10 Ways Predictive Analytics Can Really Help You	SPSS Inc. Worldwide Headquarters
47	Service Delivery Innovation: Creating Client Value and Enhancing Profitability	SAP America Inc
48	Increase Your Returns Using Event-Based Marketing	Infor CRM
49	Still Struggling to Reduce Call Center Costs without Losing Customers?	SAP America Inc
50	Customer Experience IQ Report	Vovici