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| Most Popular User Needs Assessments Reports
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New Enterprise Desktop E-Zine Volume 2: User Virtualization - The Final Layer
sponsored by SearchEnterpriseDesktop
 | Ezine: | Posted: 17 Nov 2009
| | Published: | 17 Nov 2009 | |
Summary: |
One barrier to the mass adoption of desktop virtualization is that users are often reluctant to surrender their highly personalized profiles. This issue of New Enterprise Desktop eZine takes a look at how user virtualization is breaking through this barrier-without taking away users' individuality.
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Self-Service is Coming to IT Service Delivery…What You Need to Know
sponsored by Surgient
 | Webcast: | Posted: 28 Oct 2009
| | Premiered: | Available On Demand | |
Summary: |
User demand for infrastructure and services has increased at a much greater rate over the past few decades than IT resources available, thus causing an IT service delivery gap. Learn how Surgient's self-service platform can bridge that gap.
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Mobility Management the ITIL and ITSM Way: An Enterprise BlackBerry, iPhone (and Beyond) Imperative
sponsored by BoxTone
| White Paper: | Posted: 08 Oct 2009
| | Published: | 08 Oct 2009 | |
Summary: |
In this Handbook, you'll learn how Mobile User Management has emerged as the
most effective application of ITSM leveraging ITIL to support mobile user connectivity and mobile application access.
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SEE: Related Topics