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| Most Popular CRM Hosting Reports
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Weighing your call center hosting options - Expert Podcast
sponsored by inContact
 | Podcast: | Posted: 18 Dec 2009
| | Premiered: | 17 Dec 2009 | | | Speaker: |
Richard Snow, Ventana Research, Vice President & Research Director
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Summary: |
In this podcast, SearchCRM.com sits down with Richard Snow, a contact center technology and strategy expert with Ventana Research, who shares tips on how to select the right hosted contact center provider, create the proper RFPs, craft airtight SLAs, and more.
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