 |
|
A Culture of Customer Satisfaction: How CustomerSat Feedback System is a Catalyst for Business Growth at SimplexGrinnell
sponsored by MarketTools, Inc.
 | Case Study: | Posted: 25 Nov 2009
| | Published: | 19 Aug 2009 | |
Summary: |
This case study explores how SimplexGrinnell, a leader in fire and life-safety systems and services, has successfully employed the CustomerSat Feedback System to improve overall customer service and grow their business.
| 
|
|
|
|
Microsoft Podcast: Pivotal CRM Innovates with Microsoft Technologies
sponsored by Pivotal CRM, a CDC Software solution
 | Podcast: | Posted: 18 Nov 2009
| | Premiered: | 18 Nov 2009 | |
Summary: |
This podcast explains how Pivotal 6 increases user adoption and productivity by mirroring the familiar Microsoft interface and embedding Microsoft Outlook and SharePoint within the CRM system.
|
|
 |
|
|
Winning in Today's Environment: Six Imperatives for the Chief Sales Officer
sponsored by Oracle Corporation
| White Paper: | Posted: 20 Oct 2009
| | Published: | 01 Oct 2009 | |
Summary: |
Download the Oracle CRM White Paper, "Winning in Today's Environment: Six Imperatives for the Chief Sales Officer," to learn how you can deploy several best practices to achieve unparalleled sales success in your organization.
|
|
 |
|
|
Consultancy Deploys Productivity-Enhancing CRM Solution to Gain Competitive Advantage
sponsored by Microsoft
| Case Study: | Posted: 10 Sep 2009
| | Published: | 15 Apr 2008 | |
Summary: |
After an extensive search for a solution, Lure Executive Services chose to implement Microsoft Dynamics™ CRM Online.
|
|
 |
|
|
Introduction to Microsoft Dynamics CRM Online
sponsored by Microsoft
 | Webcast: | Posted: 09 Sep 2009
| | Premiered: | Available On Demand | |
Summary: |
This webcast, with an introduction from Steve Ballmer, Microsoft CEO, examines the importance of CRM software has on a company’s bottom line.
|
|
|
|
|
Using Microsoft Dynamics CRM and the Federated Model for Consolidated Pipeline Forecasting and Reporting
sponsored by Microsoft
| Webcast: | Posted: 09 Sep 2009
| | Premiered: | Available On Demand | | | Speakers: |
Jason Hunt, Chief Technology Officer
Abe Ray, Director of CRM Integration
Michael Strand, Director, Enterprise Microsoft Business Solutions
|
| |
Summary: |
View this webcast to learn how the federated model can help business units operate customized CRM systems while synchronizing to a central application. We explore how the server stores enterprise-pertinent information from all CRM systems, thus supporting executives responsible for achieving overall sales goals.
|
|
|
|
|
Microsoft Dynamics Webcast: Beyond the Boundaries of Traditional CRM
sponsored by Microsoft
| Webcast: | Posted: 09 Sep 2009
| | Premiered: | Available On Demand | | | Speaker: |
Christian Pedersen, Senior Director, CRM Product Management
|
| |
Summary: |
Watch this webcast to learn the concrete ways Microsoft Dynamics CRM can help you attain a 360-degree view of your customers.
|
|
|
|
|
Leicester City Football Club Video Case Study
sponsored by Microsoft
| Case Study: | Posted: 24 Jul 2009
| | Published: | 24 Jul 2009 | |
Summary: |
Watch this informative video case study and learn how Leicester City Football Club leveraged Microsoft Dynamics CRM Database to enhance player adminstration, performance analysis, injury prevention, and much more!
|
|
|
|
|
Visibility Through The Funnel: Integrating Advanced Analytics with Salesforce for Greater Insight in the Business
sponsored by SAP BusinessObjects
| White Paper: | Posted: 17 Jun 2009
| | Published: | 17 Jun 2009 | |
Summary: |
This Beagle Research Group Profile examines how analytics solutions such as OnDemand solutions by Business Objects can help Salesforce users to strategically leverage sales and other data.
|
|
 |
|
|
Get Closer To Your Best Customers: A Shift In Customer Strategies In A Time Of Crisis
sponsored by SAP America Inc
| White Paper: | Posted: 04 Jun 2009
| | Published: | 02 Jun 2009 | |
Summary: |
The extraordinary circumstances of the current economic crisis have changed the operating rules for companies of every size, in every industry. Companies now face a unique opportunity to reexamine traditional business practices and make much-needed changes - changes that will help them survive the downturn and flourish with the inevitable up...
|
|
 |
|
|
Turning Results into Rewards: Survey Analysis and Reporting
sponsored by SPSS Inc. Worldwide Headquarters
| Webcast: | Posted: 04 May 2009
| | Premiered: | Available On Demand | |
Summary: |
Please join Jane Hendricks, Product Marketing, and Gregory Crist, Sales Engineer, for this webcast focusing on survey analysis and reporting. See why delivering the right survey research results to the right person at the right time makes all the difference.
|
|
 |
|
|
Boost ROI with Faster, Easier, VISUAL Analytics
sponsored by SPSS Inc. Worldwide Headquarters
| Webcast: | Posted: 04 May 2009
| | Premiered: | Available On Demand | |
Summary: |
Join us at this live webcast and learn how you can:<ul>
<li>Use RFM analysis to quickly rank customers for high-return marketing</li>
<li>Use advanced visualization techniques to uncover segments and patterns in your data, and apply these insights to growth, acquisition, and retention planning</li>
<li>and more</li></ul>
|
|
|
|
|
Effective Strategies for Capturing the Voice of the Customer
sponsored by SPSS Inc. Worldwide Headquarters
| Webcast: | Posted: 04 May 2009
| | Premiered: | Available On Demand | |
Summary: |
This free webcast will show you how to use the data you are already capturing through your feedback programs, as well as data generated through online conversations, to help you gain more value from every customer interaction.
|
|
|
|
|
Reduce Churn Through Enterprise Feedback Management and Predictive Analytics
sponsored by SPSS Inc. Worldwide Headquarters
| Case Study: | Posted: 04 May 2009
| | Published: | 01 May 2009 | |
Summary: |
In this case study, Cablecom recognised the key to tackling churn was to identify the point at which customers become dissatisfied with the service and before they made the decision to switch to an alternative provider.
|
|
|
|
|
10 Ways Predictive Analytics Can Really Help You
sponsored by SPSS Inc. Worldwide Headquarters
| Data Sheet: | Posted: 04 May 2009
| | Published: | 01 May 2009 | |
Summary: |
This whitepaper details how predictive analysis can help your business. We give you 10 really good reasons on how predictive analytics help you make better, faster decisions, giving your organization a significant competitive advantage in the technology sector.
|
|
|
|
MORE SPECIFIC TOPICS:
Predictive Analytics Software