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Genesys Workforce Management Solution sponsored by Genesys
Description:
The Genesys Workforce Management solution supports the most complex contact center environments.
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| Hammer Contact Center Test System sponsored by Empirix
Description:
The Hammer Contact Center Test System is a complete testing system for contact center applications, and includes everything you need to get started.
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| InQuira's Contact Center Advisor sponsored by InQuira Inc
Description:
Contact Center Advisor provides a complete intelligent search interface that enables contact center agents to quickly and accurately find answers to customer inquiries as an integrated part of the call handling process from within their CRM dashboard |  |
| Maximise sponsored by Magnetic North Software Ltd
Description:
Maximise is a complete 100% Web-based Proactive Outbound Contact Management Solution designed for contact centres looking to optimise resource utilization by call blending during quiet periods.
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| Mentor QA Suite™ sponsored by HigherGround
Description: The Mentor Quality Assurance Suite™ adds Agent Evaluation and Screen Capture capability to your Fusion Series 7™ system. |  |
| Praetorian Voice Recorder™ sponsored by HigherGround
Description:
The Praetorian Voice Recorder™ is a turn-key recording system for continuous, scheduled, random, API triggered and on-demand recording.
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| Telecom BI Suite™ sponsored by HigherGround
Description: The Telecom Business Intelligence Suite™ is designed to work with the Praetorian Voice Recorder™, the heart of Fusion Series 7™, to transform your recording system into a powerhouse for advanced analytics. | |
| TREC Global Solutions sponsored by TREC Global Inc.
Description:
TREC Global brings value to your organization by having the expertise and ability to provide all the essential components that are required to provide a superior solution.
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MORE SPECIFIC TOPICS:
IP Contact Centers