A government agency faces double trouble with relocation using a USP

HP discovered that one organization’s system had several hardware faults, but instead of paying HP to fix the system, they decided to have the Unauthorized Support Provider try to do it. After spending several days solving the problems, they believed it was ready for HP to recertify. However, one of the certification tests failed, and the Unauthorized Service Provider was unable to fix the issue.

Read through this concise case study to find out how HP fixed their system.

Vendor:: Hewlett Packard Enterprise
Posted:: Feb 8, 2021
Published:: Jan 31, 2014
Format:: PDF
Type:: Case Study

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