eBizQ eBook: Dynamic Case Management: A powerful weapon in the war on 'untamed processes'
What’s the problem with untamed processes? Why should enterprises try to domesticate them? Craig Le Clair, a Forrester Research vice president and principal analyst, answers these questions with this blunt assessment of the damage wrought by dysfunctional processes.
Learn how dynamic case management (DCM) can help enterprises deal with dysfunctional processes. In this expert eBook, you’ll be introduced to DCM, define untamed processes and explore such processes in the context of enterprise resource planning (ERP) and integration.