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Virtual Queuing with Fonolo: Eliminate hold times and improve your customer experience

Cover

Fonolo’s approach to improving the call center is radically different from anything you've seen before. Rather than asking you to install new hardware or software, Fonolo integrates with the call flow by bridging every call between your agents and your customer.

Read this paper about virtual queuing with Fonolo and learn how to eliminate hold times and improve your customer experience.

Vendor:
Fonolo
Posted:
13 Apr 2011
Published
12 Apr 2011
Format:
PDF
Length:
9 Page(s)
Type:
White Paper
Language:
English

This resource is no longer available.