Continuous Customer Dialogues

Cover Image

The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints. This concept is discussed further in the rest of this whitepaper.

Vendor:
Infor
Posted:
Feb 8, 2021
Published:
Nov 24, 2010
Format:
PDF
Type:
White Paper
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