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Product: |
Contactual OnDemand Contact Center |
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Company: |
Contactual, Inc. |
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Type: |
Service |
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Description: |
Forget about expensive hardware, software, training and administrative costs; Delivered as a Hosted Contact Center, Contactual OnDemand Contact Center is a full-featured, enterprise-class call/contact center product (Multi-media ACD, IVR, VoIP, Email, Chat, CoBrowsing, Voice monitoring/logging, Real-time and Historical Reporting and more) without all of the integration headaches of premise-based equipment. Contactual OnDemand Contact Center has no up-front costs – a browser and a phone is all that an agent needs. Designed to improve the performance of your call center operations, Contactual OnDemand Contact Center provides leading edge contact center technologies and features, elevating your customer service quality and responsiveness, and creating new management efficiencies. |
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Related Products: |
Contact Center Software | Software as a Service |
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