|
Product: |
Switch and Data TechSmart® |
 |
|
Company: |
Switch and Data |
|
Type: |
Service |
|
Description: |
Switch and Data's TechSmart service is there anytime you cannot be. This service lets you feel secure in knowing that reliable expert assistance is available around the clock for outsourcing your technical support needs. TechSmart helps you reduce costly time and travel requirements for your technical staff when unplanned emergency or routine service calls are needed. You can achieve even greater cost-efficiencies by taking advantage of our TechSmart Service Plan, which includes a guaranteed response Service Level Agreement (SLA) and reduced hourly rates.
TechSmart includes two types of services, available 24 hours a day, seven days a week: Pre-Scheduled Support, offering scheduled basic installation and maintenance services, and Rapid-Response Service, for immediate problem resolution. |
|
View All Company's Documents
|
| |
|
Related Products: |
Help Desk Management Services |
|
