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Product:  Activ! View - Screen Capture Software
Company:  Voice Print International, Inc.
Type:  Software
Description:  Voice Print's Activ! View screen capture software provides the supervisor real-time visual status of each agent. The system uses color coded icons to show which agents are on a telephone call, waiting for a call, logged in, logged out, and whether or not the workstation is being recorded.
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Related   Products:  Call Center Management | Contact Center Workforce Management Software

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