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Product:  Genesys IP Contact Center
Company:  Genesys
Type:  Software
Description:  As IP-based communications continue to become a more important part of the customer interaction landscape, Genesys offers its next generation real-time interaction platform - today. Genesys' Enterprise IP Contact Center (IPCC) delivers its current fully integrated contact center software suite on industry-standard IP platforms.

By extending Genesys' existing interaction management solution to IP networks, Genesys' Enterprise IPCC delivers a complete, multi-channel, integrated interaction management solution.

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Related   Products:  Contact Center Software | IP Contact Centers

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