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Product:  Genesys Real-Time Customer Interaction Suite
Company:  Genesys
Type:  Software
Description:  Genesys? Real-Time Interaction Suite acts as the central control point for all customer interactions. The suite is hardware-independent, runs on multiple operating systems (Unix, Windows), and communicates with and ties together the myriad systems in a call center.
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Related   Products:  Contact Center Software | Contact Center Workforce Management | Customer Interaction Services

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