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Product: |
Instant Support. |
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Company: |
noHold, Inc. |
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Type: |
Software |
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Description: |
noHold Instant Support is a knowledge management solution for interacting with users over the Web to solve problems and deliver relevant information and customer data. The solution is composed of noHold's Knowledge Portal™, Instant Setup™, Instant Metrics™ and Instant Editor™. As an optional feature, noHold’s patented DynamicLink™ technology can easily connect your existing knowledge databases into noHold's Knowledge Platform™. That means you can continue to use your data files in their current form.
Our patent-pending DynamicDialog™ technology, an artificial intelligence engine, is at the core of noHold Instant Support. When your customer describes a problem, the system uses DynamicDialog to respond immediately, either with an accurate solution or with clarifying questions to help the system reach an accurate solution. |
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Related Products: |
Customer Service | Customer Support Software | Knowledge Management | Self-Service Applications Software |
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