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Most Popular Customer Service Reports
What Causes Webinar Attendees to Bail
sponsored by Citrix Online
Circumstances and Customers Have Changed: Has Your Loyalty Program Kept Pace?
sponsored by Oracle Corporation
Seven Tips for Profiting from Lean Times with CRM
sponsored by Oracle Corporation
61 - 75 of 110 Matches
Infor CRM Epiphany For Consumer Products
sponsored by Infor CRM
Brochure: | Posted: 28 Jul 2009
Published:01 Jul 2009
Summary: Infor CRM Epiphany helps you make the most of customer interactions and improve your sales, marketing, and service operations in order to increase loyalty, enhance brand preference, and boost profitability.
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Infor Permission-based Marketing Campaigns
sponsored by Infor CRM
Product Demo: | Posted: 22 Jul 2009
Published:22 Jul 2009
Summary: Watch this product demo to see how easy to use Infor CRM Epiphany is and how you can use it to gain customer insight and deliver messages that appeal to the specific needs of that customer. You will also learn all the benefits Infor CRM Epiphany has to offer.
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Infor CRM Interaction Advisor
sponsored by Infor CRM
Product Demo: | Posted: 22 Jul 2009
Published:22 Jul 2009
Summary: Watch this product demo to learn how Infor CRM Interaction Advisor will fuel organic growth by driving lifetime customer loyalty and increase value at every customer touch point without replacing any existing systems.
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Making Interactions More Intelligent Across All Channels in the Retail Finance Industry
sponsored by Infor CRM
White Paper: | Posted: 22 Jul 2009
Published:22 Jul 2009
Summary: In this paper you will learn the best practices and the bottom-line benefits in multi-channel inbound marketing. Read on to learn more about multi-channel inbound marketing and how Infor CRM Epiphany Inbound Marketing for Retail Finance can help drive revenue out of each customer interaction.
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Efficiency, Effectiveness and Customer Loyalty in the Insurance Contact Center
sponsored by Infor CRM
White Paper: | Posted: 22 Jul 2009
Published:22 Jul 2009
Summary: Read this paper to learn how important an efficient and effective contact center is and how Infor CRM Epiphany Contact Center enables carriers to create a highly efficient, customer-centric, multichannel contact center, providing a better customer service experience and increasing customer loyalty.
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Innovative Marketing Strategies for Individual and Personal Lines Insurers
sponsored by Infor CRM
White Paper: | Posted: 22 Jul 2009
Published:22 Jul 2009
Summary: In this paper you will learn just how important each customer interaction is and how companies are turning to Infor CRM Epiphany Inbound Marketing for Insurance to be able to manage their customers on a highly personal basis which greatly increases customer loyalty and satisfaction which will ultimately increase sales and profitability.
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Increase Your Returns Using Event-Based Marketing
sponsored by Infor CRM
White Paper: | Posted: 22 Jul 2009
Published:22 Jul 2009
Summary: Read this paper to learn how Event-triggered marketing has seen five times the response rate of non-timed mass-marketing campaigns and how your company can take advantage of event-based marketing by using Infor CRM Epiphany Outbound Marketing suite.
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Maximize Business Results Online: How Web Content Management Technology is Transforming Digital Marketing
sponsored by SDL Tridion
Analyst Report: | Posted: 20 Jul 2009
Published:02 Mar 2009
Summary: This report is a guide for identifying best practices in online content Research Benchmark management and maximizing business benefits of the web. The findings highlight the strategic value of web content management and link the technology and practices of Best-in-Class organizations to top line revenue, customer loyalty, and customer experience.
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ROI for the Online Channel: The Business Drivers for Your Investments in WCM Technology
sponsored by SDL Tridion
White Paper: | Posted: 20 Jul 2009
Published:01 Jun 2009
Summary: This document provides you with the knowledge you need to make the connections between the SDL Tridion Web Content Management solution and its effects on your business.
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MEDRAD: Automating the Flow of Inbound Sales Orders into SAP Applications, while Simultaneously Reducing Costs and Improving Accuracy
sponsored by Esker Inc.
Case Study: | Posted: 10 Jul 2009
Published:10 Jul 2009
Summary: This case study explains how MEDRAD implemented Esker DeliveryWare for their SAP solution and documents the benefits they reaped from it. Read this case study to learn how your company can experience the same benefits as MEDRAD with Esker DeliveryWare.
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Retaining Customers in Today's Economic Landscape: Improving SAP Order Management
sponsored by Esker Inc.
White Paper: | Posted: 10 Jul 2009
Published:10 Jul 2009
Summary: This paper will present the challenges businesses face in implementing effective order management and will help in overcoming these challenges. You will learn the benefits of the Esker Platform over its competitors and be presented with a case study documenting companies that implemented the Esker platform to beat their order management problems.
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The Total Economic Impact™ Of Esker DeliveryWare
sponsored by Esker Inc.
Analyst Report: | Posted: 10 Jul 2009
Published:10 Jul 2009
Summary: Read this commissioned Total Economic Impact (TEI) study conducted by Forrester Consulting on behalf of Esker to learn more about how beneficial going paperless can be for your company and how Esker DeliveryWare can help today.
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Creating Enduring Customer Relationships
sponsored by Oracle Corporation
White Paper: | Posted: 10 Jun 2009
Published:10 Jun 2009
Summary: Read this white paper to learn how investing in a new loyalty solution or improving your existing one will enable you to truly differentiate your business around the customer experience and drive lasting relationships.
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The Collaboration Advantage: Customer-Focused Partnerships In A Global Market
sponsored by SAP America Inc
White Paper: | Posted: 05 Jun 2009
Published:02 Jun 2009
Summary: In order to better understand the opportunities, challenges, risks and rewards companies have seen from these types of agreements, the Economist Intelligence Unit conducted a survey in March 2008, sponsored by SAP, which asked 516 senior executives how their business relationships are evolving.
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Business Intelligence for the Small to Medium Sized Business (SMB)
sponsored by SAP America Inc
White Paper: | Posted: 04 Jun 2009
Published:02 Jun 2009
Summary: Based on feedback from almost 650 end-user organizations, this report serves as a roadmap for SMBs looking to improve their analytical capability and achieve Best-in-Class performace through the deployment of BI.
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61 - 75 of 110 Matches


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