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Effective Negotiating: 5 Rules for Smooth Transactions
sponsored by Global Knowledge
 | White Paper: | Posted: 13 Mar 2009
| | Published: | 13 Mar 2009 | |
Summary: |
This white paper discusses five rules for negotiating that can help make the transaction more pleasant for everyone involved and better your chances at getting what you want.
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Oracle and Cast Iron Systems: Delivering an Integrated CRM Experience - Podcast - Vendor Podcast
sponsored by Cast Iron Systems
 | Podcast: | Posted: 04 Mar 2009
| | Premiered: | 03 Mar 2009 | | | Speaker: |
Perry Armstrong, Director of Finance and IT, Xchange Technology Group
Kevin Guthrie, Vice President, North American Sales, CRM on Demand, Oracle
Sean O'Connell, Product Marketing, Cast Iron Systems
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Summary: |
Hear this Podcast to discover how you can rapidly synchronize your sales and customer service data with a variety of on-premise and on-demand systems.
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Oracle and Cast Iron Systems: Delivering an Integrated CRM Experience - Webcast - Vendor Webcast
sponsored by Cast Iron Systems
 | Webcast: | Posted: 04 Mar 2009
| | Premiered: | Available On Demand | | | Speaker: |
Kevin Guthrie, Vice President, North American Sales, CRM on Demand, Oracle
Perry Armstrong, Director of Finance and IT, Xchange Technology Group
Sean O'Connell, Product Marketing, Cast Iron Systems
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Summary: |
View this Webcast and complimentary Podcast to discover how you can rapidly synchronize your sales and customer service data with a variety of on-premise and on-demand systems.
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Who Are My Best Customers?
sponsored by SPSS Inc. Worldwide Headquarters
| White Paper: | Posted: 20 Feb 2009
| | Published: | 20 Feb 2009 | |
Summary: |
Who are my best customers? If you manage sales, marketing, or customer service, you want an answer to that. That's because implementing successful strategies for every customer segment is critical to increasing business profits. This paper describes just a few of the ways that you can use analytics to better understand your customers.
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How to Ensure That Your Employees Will Want to Use CRM
sponsored by Pivotal CRM, a CDC Software solution
| White Paper: | Posted: 20 Feb 2009
| | Published: | 20 Feb 2009 | |
Summary: |
This paper outlines the technology building blocks that enable you to create an information-rich environment that empowers your workforce to perform at its peak. Learn how to use data to its fullest--without having to become IT experts.
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CRM Built for Customer Service: The Executive Guide to Selecting CRM that Meets Service Needs
sponsored by Pivotal CRM, a CDC Software solution
| White Paper: | Posted: 20 Feb 2009
| | Published: | 20 Feb 2009 | |
Summary: |
This paper explores core principles companies can use to help them select a CRM system.
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CRM Built for Sales: The Executive Guide to Selecting CRM That Meets Sales Needs
sponsored by Pivotal CRM, a CDC Software solution
| White Paper: | Posted: 20 Feb 2009
| | Published: | 20 Feb 2009 | |
Summary: |
This white paper provides core principles companies can use to help them select a CRM system that each sales user feels was built just for them.
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CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success
sponsored by Pivotal CRM, a CDC Software solution
| White Paper: | Posted: 20 Feb 2009
| | Published: | 20 Feb 2009 | |
Summary: |
This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.
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Seven Tips for Profiting from Lean Times with CRM
sponsored by Oracle Corporation
| White Paper: | Posted: 26 Jan 2009
| | Published: | 26 Jan 2009 | |
Summary: |
With their rapid speed of deployment, integrated analytics and built-in best practices, on-demand CRM solutions can quickly vault a sales organization ahead of its rivals. And because of their flexible licensing structure, on-demand solutions can be deployed selectively, enabling businesses to deploy only as much CRM as they need.
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Leverage ERP for Sales & Operations Planning
sponsored by IFS
| White Paper: | Posted: 12 Jan 2009
| | Published: | 12 Jan 2009 | |
Summary: |
Read this white paper to learn how to use your ERP to facilitate Sales and Operations Planning (S&OP), which helps manufacturers rapidly adjust to changes in the market.
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Implementing a Data Quality Strategy
sponsored by DataFlux Corporation
| Webcast: | Posted: 06 Jan 2009
| | Premiered: | Available On Demand | | | Speaker: |
Ted Fredman, Vice President
Tony Fisher, President and CEO
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Summary: |
In this program Gartner Research Vice President Ted Fredman and DataFlux President and CEO Tony Fisher discuss the data quality issues facing business today as well as the solutions that can solve these problems.
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Getting Started with Master Data Management
sponsored by DataFlux Corporation
| White Paper: | Posted: 05 Jan 2009
| | Published: | 24 Dec 2008 | |
Summary: |
This paper focuses on what is master data, why it is needed, how to get started in managing it, and methodologies for implementing master data management.
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How to Use the Six Laws of Persuasion during a Negotiation
sponsored by Global Knowledge
| White Paper: | Posted: 10 Dec 2008
| | Published: | 01 Oct 2006 | |
Summary: |
Discover the Six Laws of Persuasion and learn how to use them to conduct more effective negotiations.
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Addressing the challenges of implementing a customer-centric strategy
sponsored by Infor CRM
| White Paper: | Posted: 05 Dec 2008
| | Published: | 05 Dec 2008 | |
Summary: |
The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints.
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Infor - ERP LX
sponsored by Infor
 | Software Demo: | Posted: 04 Sep 2008
| | Published: | 04 Sep 2008 | |
Summary: |
Infor ERP LX, the next version ERP BPCS, is a scalable, comprehensive, flexible and integrated ERP solution for mixed-mode and process manufacturers operating in an IBM System i environment. The solution improves the efficiency of core business processes.
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MORE SPECIFIC TOPICS:
B2B |
B2B Online Trading |
B2C |
C2C |
Channel Management |
Field Force Automation |
Inside Sales |
OEMs |
Outside Sales |
POS |
Sales Channels |
Sales Force Automation |
Sales Order Management |
Telesales |
VARs