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Drive Real-World Business Processes with Microsoft Dynamics CRM
sponsored by Microsoft
 | Webcast: | Posted: 09 Sep 2009
| | Premiered: | Available On Demand | | | Speaker: |
Jeff Lowe, Solution Specialist, Microsoft Dynamics
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Summary: |
Watch this webcast to learn how Microsoft Dynamics CRM can help you develop and strengthen profitable customer relationships.
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Grow Your Business with the Visibility to Capture More Sales Opportunities - Part 2
sponsored by Microsoft
| Webcast: | Posted: 09 Sep 2009
| | Premiered: | Available On Demand | | | Speaker: |
Val Draper, Partner Technology Specialist
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Summary: |
Watch this webcast to learn of the features and benefits in the new version of Microsoft Dynamics CRM 4.0. Microsoft Dynamics CRM offers you innovative ways to access this powerful relationship management solution to empower your employees to respond quickly to customer demands and increase customer satisfaction.
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Improve Customer Relationships Using the 2007 Office System
sponsored by Microsoft
| Webcast: | Posted: 09 Sep 2009
| | Premiered: | Available On Demand | | | Speaker: |
Bill Sheldon, Principal Engineer
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Summary: |
This webcast demonstrates how Microsoft software can help you develop more profitable customer relationships by simplifying how your employees work with colleagues, partners, and customers.
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Taking Relationship Management to a New Level with Microsoft Dynamics CRM
sponsored by Microsoft
| Webcast: | Posted: 09 Sep 2009
| | Premiered: | Available On Demand | | | Speakers: |
Phillip Haase, CRM Technology Evangelist
Gareth Sullivan, Technical Specialist, Microsoft Dynamics CRM
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Summary: |
Join Microsoft Dynamics CRM technology evangelist Phillip Haase in this webcast to learn about the Microsoft strategy and investments in enterprise CRM solutions and to understand how these solutions address the requirements for users, management, and IT.
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Professional Basketball Team Expands Customer Base with Microsoft Dynamics CRM
sponsored by Microsoft
| Webcast: | Posted: 09 Sep 2009
| | Premiered: | Available On Demand | |
Summary: |
This webcasts examines the trends, best practices, and competitive advantages of the customer-centric enterprise. Following the discussion with Martha Rogers, we find out how the Portland Trail Blazers have taken advantage of Microsoft Dynamics CRM to improve sales and grow their customer base.
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Grow Your Business with Microsoft Dynamics CRM
sponsored by Microsoft
| Webcast: | Posted: 09 Sep 2009
| | Premiered: | Available On Demand | | | Speaker: |
Julie Herman, Dynamics Solution Specialist, CRM/ERP/IW
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Summary: |
View this webcast to see how that Microsoft Dynamics CRM 4.0 gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post sales.
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Driving Business Process Productivity by Tuning Your Customer-Centric Business Processes for Profit
sponsored by Microsoft
| Webcast: | Posted: 09 Sep 2009
| | Premiered: | Available On Demand | | | Speaker: |
Todd Baana, Partner Technology Specialist
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Summary: |
This webcast demonstrates how Microsoft Dynamics CRM can be used to capture and manage structured and unstructured sales and marketing customer data within a single, integrated system can help increase your organization's return on investment.
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Do Extraordinary Things Everyday with Microsoft Dynamics CRM!
sponsored by Microsoft
| Webcast: | Posted: 09 Sep 2009
| | Premiered: | Available On Demand | | | Speaker: |
Susan Sauls, Partner Technology Specialist
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Summary: |
In this webcast, we show you how the productivity of your sales, customer service, and marketing teams can be dramatically increased by taking advantage of the enhancements in the newly released Microsoft Dynamics CRM 4.0.
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Transforming Customer Service into a Strategic Asset
sponsored by Microsoft
| Webcast: | Posted: 09 Sep 2009
| | Premiered: | Available On Demand | | | Speaker: |
Jonathan Farmer, Senior Product Manager
David Peet, VP Field Operations
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Summary: |
View this webcast to discover how Microsoft Dynamics CRM can help you transform customer service into a strategic business asset.
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Wealth Management Firms Choose CRM to Improve Productivity and Client Service
sponsored by Microsoft
 | White Paper: | Posted: 25 Aug 2009
| | Published: | 25 Aug 2009 | |
Summary: |
To more clearly understand how wealth management firms are using Microsoft Dynamics CRM, Microsoft turned to IT advisory firm Mainstay Partners for an independent assessment. Mainstay Partners interviewed a number of firms to identify the measurable benefits they have achieved through deploying Microsoft Dynamics CRM.
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Solutions Provider Improves Productivity with Flexible Implementation Methodology
sponsored by Microsoft
| Case Study: | Posted: 25 Aug 2009
| | Published: | 29 Jun 2007 | |
Summary: |
Stanley Stuart Yoffee & Hendrix, Inc. (SSYH), a Microsoft® Gold Certified Partner based in Florida, implements software solutions utilizing the Microsoft family of products. With large-scale projects across varied industries, the company turned to the Microsoft Dynamics™ Sure Step Methodology to help communicate with customers...
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Multitenant CRM Enables Rapid Deployment, Flexible Foundation for Field Sales Team
sponsored by Microsoft
| Case Study: | Posted: 25 Aug 2009
| | Published: | 21 Oct 2008 | |
Summary: |
Facing rapid growth, U.S. Dynamics Field Sales needed a sales force automation tool that would map to the team's unique solution-selling process and drive adoption among sales staff. Working with Microsoft® IT, U.S. Dynamics Field Sales deployed Microsoft Dynamics® CRM and integrated it with its legacy CRM system, providing the team with...
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With New CRM Solution, Distributor Improves Productivity and Customer Satisfaction
sponsored by Microsoft
| Case Study: | Posted: 25 Aug 2009
| | Published: | 18 Apr 2008 | |
Summary: |
Noble Trade is a wholesale distributor of plumbing, heating, and industrial materials. The company lacked a comprehensive CRM tool that would allow employees to keep a close eye on business relationships. To address these challenges, managers selected Microsoft Dynamics™ CRM Online as the company's CRM solution.
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Business Fitness Gets in Shape with GoToMeeting Corporate with GoToWebinar
sponsored by Citrix Online
| Case Study: | Posted: 21 Aug 2009
| | Published: | 23 Mar 2009 | |
Summary: |
This new case study explores how Citrix® GoToMeeting® Corporate with GoToWebinar® has transformed Business Fitness's sales and marketing efforts, enabling the company to significantly reduce costs, speed up the sales cycle and vastly improve nurturing efforts.
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Using Webinars to Engage Prospects
sponsored by Citrix Online
| Webcast: | Posted: 21 Aug 2009
| | Premiered: | Available On Demand | |
Summary: |
View this on-demand Webinar to hear Ken Molay, president of Webinar Success, share tips to help you prepare and deliver Webinars that build enthusiasm among prospects, leading to easier sales communications and higher conversion percentages.
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MORE SPECIFIC TOPICS:
Customer Satisfaction |
Customer Self-Service |
Web-Based Self-Service