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Self-Service Applications Software: Products


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Active Directory WhitePages sponsored by The Dot Net Factory 
Description:  Active Directory WhitePages enables Active Directory to serve as your most up to date, cost-effective, and easily accessible directory of employee information for your enterprise.

Authoria Employee Advisor sponsored by Authoria 
Description:  Authoria Employee Advisor (formerly Authoria HR) delivers a strategic approach to effective employee communication including benefits, total compensation statements, and human resource policy information.

Authoria Manager Advisor sponsored by Authoria 
Description:  Authoria Manager Advisor brings together all the information managers require to be effective corporate resources.

Benchmark Studies sponsored by Empirix 
Description:  The Empirix Benchmark Study extends baseline performance metrics to deliver powerful information as to how you compare in your particular industry.

BroadVision Commerce sponsored by BroadVision, Inc. 
Description:  BroadVision Commerce enables you to manage the entire sales process from lead generation to sales execution to customer support, and to manage B2B and B2C channels through a single application.

BroadVision Content sponsored by BroadVision, Inc. 
Description: BroadVision Content manages all types of web content throughout its lifecycle: from creation and management through deployment and distribution.

BroadVision Portal sponsored by BroadVision, Inc. 
Description: BroadVision Portal connects visitors to personalized views of information, resources, and business processes stored in diverse internal and external legacy information systems.

BroadVision Process™ sponsored by BroadVision, Inc. 
Description: BroadVision Process enables you to transform expensive, front-end, people-intensive processes and collaborations into flexible, changeable, self-service web applications.

Cisco Unified Customer Voice Portal sponsored by Cisco Systems, Inc. 
Description:  Deliver intelligent, personalized self-service over the phone. Cisco Unified Customer Voice Portal (CVP) enables customers to efficiently and enjoyably retrieve the information they need from the contact center.

cResponse Order Management Suite sponsored by Cintech LLC 
Description: Cintech LLC's cResponse Order Management Suite provides a collection of speech-driven applications designed to cut repetitious call costs by up to 95%.

CRMdesk sponsored by SkyeyTech, Inc. 
Description: CRMdesk is a web-based help desk software that allows customer support automation through Internet; you will be able to respond to your customer's requests more effectively and will have better success in attracting new customers.

Customer Service and Support (CSS) Screening Engine sponsored by Lithium Technologies 
Description: Our Customer Service and Support (CSS) Screening can drastically decrease the cost of your CSS activities by enabling you to funnel your customer service requests through a full self help and customer-to-customer service path.

eGain SelfService™ sponsored by eGain Communications Corp. 
Description:  eGain® SelfService™ is based on the notion of adaptive self-service and has two innovative features that differentiate it from other self-service systems.

Enterprise Solutions sponsored by VoiceGenie Technologies Inc. 
Description: For enterprises of any kind, speech-based services offer many ways to improve operational efficiencies and provide enhanced service levels for customers.

Genesys Voice Platform sponsored by Genesys 
Description:  Genesys Voice Platform is an advanced software-only product that brings Internet technologies to the world of voice ? enabling a new breed of voice self-service applications.

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