Customer Support Software Product Information

Real-Time Service Management sponsored by SupportSoft, Inc. Description: SupportSoft™ solutions give companies the power of forethought to keep technology working. We do it with Real-Time Service Management (RTSM) software that automatically provides all aspects of customer, employee and partner service and support.

ReferralCenter™ sponsored by Astute Solutions Description: Astute's ReferralCenter is a browser-based issue referral system that allows you to send customer communications directly to the field location best able to resolve them.

Salesforce Service & Support sponsored by Salesforce.com Description: Salesforce Service & Support delivers point-and-click customization to help you keep up with the changes in your business???whether it's product support, help desk, or technical support.

ServiceCenter sponsored by Peregrine Systems, Inc. Description: Peregrine ServiceCenter is the ITIL certified solution of choice for global companies seeking to consolidate and standardize on a common service management model and set of business processes.

TechExcel CustomerWise sponsored by TechExcel Description: Delivering superior customer service is a key ingredient to maintaining your customer relationships. TechExcel ServiceWise helps you optimize your support process by providing your team with all the tools necessary.

Web+Center sponsored by Internet Software Sciences Description: Web+Center is a suite of web based customer support applications.

White Pajama Customer Service Automation Solution sponsored by Contactual, Inc. Description: White Pajama is a leading provider of customer service automation solutions for companies serious about every customer communication.

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