OneSight® Telephony Monitors sponsored by Empirix
Description:
OneSight Telephony Monitors provide real-time monitoring and alerting for the voice applications that support the automated customer services offered by a contact center.
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Password Manager Suite sponsored by The Dot Net Factory
Description:
The Password Manager suite is the only solution allowing end-users to reset forgotten passwords and unlock their locked-out accounts while seamlessly integrating into your existing environment.
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PowerCenter™ FAQ sponsored by Astute Solutions
Description: PowerCenter FAQ integrates with PowerCenter™ by providing a robust web-based, self-service customer response system that generates answers to a variety of frequently asked questions. This provides you with a comprehensive online customer service stra |  |
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PowerCenter™ KnowledgeServer sponsored by Astute Solutions
Description: PowerCenter KnowledgeServer functions as the backbone to both PowerCenter™ Email and PowerCenter™ FAQ™. | |
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Quest ActiveRoles Direct sponsored by Quest Software
Description:
Quest ActiveRoles Direct offers enhanced Active Directory administration with a simple-to-deploy method that allows organizations to maximize the benefits of Active Directory.
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Quest Self-Service Manager for Exchange sponsored by Quest Software
Description:
Quest Self-Service Manager for Exchange streamlines maintenance of unstructured distribution lists and security groups with secure delegation and self-service. Administrators control policies while multiple owners maintain membership changes.
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Real-Time Service Management sponsored by SupportSoft, Inc.
Description: SupportSoft™ solutions give companies the power of forethought to keep technology working. We do it with Real-Time Service Management (RTSM) software that automatically provides all aspects of customer, employee and partner service and support. |  |
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Resolution Suite sponsored by SupportSoft, Inc.
Description: Resolution Suite integrated, end-to-end support infrastructure allows companies like yours to automate and streamline the support services you deliver to internal and external users, including employees, business partners, suppliers, and customers. | |
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RSA Access Manager sponsored by RSA Security
Description:
RSA Access Manager software is designed to enable organizations to manage large numbers of users while enforcing a centralized security policy that ensures compliance and protects enterprise resources from unauthorized access.
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Service Provider Solutions sponsored by VoiceGenie Technologies Inc.
Description: NXP Service Provider solutions are ideal for carriers, content providers and voice hosting organizations. |  |
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Siebel Adapter sponsored by InQuira Inc
Description:
Siebel Systems on the Siebel 7 platform, the out-of-the-box adapter features two-way integration between the InQuira self-service application platform and the Siebel CRM platform.
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TuVox Enterprise Software for Speech Applications sponsored by Tuvox, Inc.
Description:
TuVox combines flexible, ready-to-use applications and features with powerful tools and components to provide a fully integrated solution and a superior caller experience.
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TuVox Perfect Connect™ sponsored by Tuvox, Inc.
Description:
With award-winning TuVox Perfect Connect, callers that are transferred from a speech application to a live agent never have to repeat information.
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