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Customer Service: Products

MORE SPECIFIC TOPICS:  Customer Satisfaction |  Customer Self-Service |  Web-Based Self-Service

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Nixel OCMS sponsored by Nixel Technology 
Description: Nixel OCMS is an integrated complaint management system. It provides a reliable and accurate complaint handling process and environment.

Nuasis NuContact Center™ sponsored by Nuasis 
Description: The Nuasis NuContact Center™ is next-generation software for handling customer inquiries via the phone, e-mail, fax, and web.

PacketCare™ sponsored by Packeteer 
Description: Our portfolio of service and support options - PacketCare - is designed to protect your investment, your applications, your time, and your users.

PEAK Service and Support sponsored by Peak Technologies 
Description: PEAK Service and Support provides companies a single source for support across North America.

Pivotal Service™ Suite sponsored by Pivotal CRM, a CDC Software solution 
Description: The Pivotal Service™ suite helps you to cultivate brand loyalists by helping service professionals capture, manage and resolve customer service and support requests quickly.

RapidAssist sponsored by MaxUse 
Description: When used in conjunction with your Help Desk or ITMS application, RapidAssist helps you dramatically shorten time to problem resolution while significantly improving customer satisfaction.

Real-Time Service Management sponsored by SupportSoft, Inc. 
Description: SupportSoft™ solutions give companies the power of forethought to keep technology working. We do it with Real-Time Service Management (RTSM) software that automatically provides all aspects of customer, employee and partner service and support.

Salesforce Service & Support sponsored by Salesforce.com 
Description:  Salesforce Service & Support delivers point-and-click customization to help you keep up with the changes in your business???whether it's product support, help desk, or technical support.

Siebel Adapter sponsored by InQuira Inc 
Description:  Siebel Systems on the Siebel 7 platform, the out-of-the-box adapter features two-way integration between the InQuira self-service application platform and the Siebel CRM platform.

TREC Global Solutions sponsored by TREC Global Inc. 
Description:  TREC Global brings value to your organization by having the expertise and ability to provide all the essential components that are required to provide a superior solution.

WebEx Support Center sponsored by WebEx Communications, Inc. 
Description:  Remotely diagnose problems, transfer files, and resolve issues for customers or clients around the world with the leading remote support solution, WebEx Support Center - Remote Support.

White Pajama Customer Service Automation Solution sponsored by Contactual, Inc. 
Description: White Pajama is a leading provider of customer service automation solutions for companies serious about every customer communication.

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