jab:ITS PHP/MySQL Incident Tracking System sponsored by Extensions Software
Description:
The jab:ITS PHP/MySQL Incident Tracking System for Intranets provides a browser-based means of tracking and reporting customer support/help issues and occurrences.
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M2M VIP sponsored by Made2Manage ERP
Description: M2M VIP is a hybrid-hosted Web application that is completely integrated with the Made2Manage Enterprise Business System. |  |
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netOctopus Qualifier sponsored by Netopia, Inc.
Description: The netOctopus Qualifier is a smart Web page, loaded with a thin client (50K) that assists the service provider with self-service technology for faster and more efficient customer acquisition. |  |
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netOctopus® DesktopSupport sponsored by Netopia, Inc.
Description: Netopia's netOctopus® DesktopSupport is an award winning software solution tailored specifically for the needs of Broadband Service Providers. | |
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Netopia Timbuktu Pro Enterprise Edition sponsored by Netopia, Inc.
Description: The Timbuktu Pro Enterprise Edition is a suite including Timbuktu Pro remote control versions for all supported platforms, plus additional software tools for automated network deployment, enhanced security, and integration with other popular help desk. | |
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NetSuite CRM+ sponsored by NetSuite
Description:
With a new, innovative vision of hosted CRM, NetSuite, Inc. has developed NetSuite CRM+ to help growing businesses reach their customer relationship management goals.
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Nixel OCMS sponsored by Nixel Technology
Description: Nixel OCMS is an integrated complaint management system. It provides a reliable and accurate complaint handling process and environment.
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Persystent Enterprise sponsored by Persystent Technologies
Description:
Persystent Enterprise is a software solution that automates support, allowing IT departments to dramatically reduce PC support incidents.
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Pivotal Service™ Suite sponsored by Pivotal CRM, a CDC Software solution
Description: The Pivotal Service™ suite helps you to cultivate brand loyalists by helping service professionals capture, manage and resolve customer service and support requests quickly. |  |
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PowerCenter™ sponsored by Astute Solutions
Description: PowerCenter is a consumer response database system that tracks, logs, and responds to inbound inquiries, comments and complaints while providing online access to product, company, and customer information. |  |
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PowerCenter™ Chat sponsored by Astute Solutions
Description: With the increased use of the Internet, customers expect convenience and immediate response to their inquiries. | |
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PowerCenter™ FAQ sponsored by Astute Solutions
Description: PowerCenter FAQ integrates with PowerCenter™ by providing a robust web-based, self-service customer response system that generates answers to a variety of frequently asked questions. This provides you with a comprehensive online customer service stra | |
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PowerCenter™ KnowledgeServer sponsored by Astute Solutions
Description: PowerCenter KnowledgeServer functions as the backbone to both PowerCenter™ Email and PowerCenter™ FAQ™. | |
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PowerCenter™ Order Management sponsored by Astute Solutions
Description: PowerCenter Order Management is an integrated order entry system designed for those situations where the fulfillment process is more complicated than the typical enclosures such as coupons or promotional items. | |
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RapidAssist sponsored by MaxUse
Description: When used in conjunction with your Help Desk or ITMS application,
RapidAssist helps you dramatically shorten time to problem resolution while
significantly improving customer satisfaction. |  |
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